Liberty Mutual

Principal Analytics Analyst, Data Office

Liberty Mutual • $100K — $130K *
Boston, MA 02115In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data management, warehousing, or similar environments, particularly with SQL and large datasets.
  • Proficient in Business Intelligence tools, with 5-7 years of development experience in top-tier platforms.
  • Bachelor's Degree in Computer Science, Computer Engineering, or a related field; Master’s preferred.
  • Strong analytical skills with a focus on claims data analysis and familiarity with claims systems like Guidewire.
  • Demonstrated ability to effectively communicate complex findings to non-technical stakeholders.

Responsibilities

  • Conduct deep-dive analysis of claims data to extract actionable insights for legal and compliance purposes.
  • Collaborate with Legal & Compliance teams to define project scopes and success metrics.
  • Adapt communication style to effectively engage both technical and non-technical leaders.
  • Develop analytical solutions using SQL/Snowflake, SAS Viya, and Python to support claims insights.
  • Maintain high data quality standards through comprehensive QA practices and documentation.
  • Advance the analytics agenda by proactively identifying analysis opportunities and designing templates for regular requests.
  • Mentor junior team members while fostering a culture of diversity, equity, and inclusion.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible work arrangements, including possible hybrid options
  • Generous paid time off and holiday schedule
  • Employee assistance program for personal and professional support
Full Job Description
Description

The Role (What you'll do)

As a Principal Analytics Analyst / Senior Analytics Analyst, you'll be a key contributor on a small, high-impact team that turns complex legal and regulatory questions into clear analytical requirements and high-quality, insight-driven deliverables. You'll go beyond producing extracts and reporting to conduct in-depth analysis, with claims data. This is a great role for someone who enjoys a mix of forensic problem solving, stakeholder partnership, and hands-on data analysis, and who takes pride in delivering insights that stand up to scrutiny.

**This position may have in-office requirements depending on candidate location.**

Key Responsibilities
  • Conduct deep-dive analysis of complex claims data to identify trends, anomalies, and key insights that directly inform legal strategy, regulatory responses, and compliance assessments.
  • Partner with Legal & Compliance stakeholders to clarify request intent, scope, timelines, and success criteria.
  • Adapt communication style appropriately to share project results, opportunities, and successes with both technical and business (non-technical) leaders.
  • Develop and deliver claims analytical solutions, including everything from foundational claim-level extracts to statistical summaries, predictive metrics, and interactive dashboards using tools like SQL/Snowflake, SAS Viya, Python, and other BI tools as needed.
  • Prioritize efforts to meet delivery timelines, proactively communicating risks to stakeholders.
  • Apply strong data QA practices (reconciliations, trend analysis, reasonableness checks, peer review) to ensure both the data and the resulting analysis are accurate and defensible.
  • Proactively identify opportunities for analysis; partner with stakeholders to move beyond reactive data pulls to a more forward-looking, analytics-driven approach.
  • Produce and maintain clear documentation (methodology, definitions, assumptions/limitations, data lineage) so deliverables are reproducible and audit-ready.
  • Help improve team efficiency by creating reusable code modules, templates, and standardized "request packages" for recurring stakeholder needs.
  • Collaborate with data product and engineering partners to identify high-value recurring requests that should be supported by curated data assets.
  • Demonstrates an understanding of new technologies as needed to progress initiatives, including leveraging approved AI tools to improve processes (within guardrails).
  • Participate in the team's operating cadence (standups, intake/triage, prioritization) and proactively communicate status, risks, and blockers.
  • Acts as a technical guide and mentor for lower level associates.
  • Embrace Diversity, Equity and Inclusion culture creating long-lasting and trusting relationships with teammates.

What Success Looks Like:
  • Stakeholders experience you as a responsive, clear communicator who can translate ambiguity into actionable requirements.
  • Deliverables are accurate, consistent, and well-documented, with fewer last-minute surprises or rework cycles.
  • Effectively balances tasks simultaneously and adapts to shifting/competing priorities in a fast-paced working environment.
  • Under limited direction, prototypes/develops data solutions of high complexity to meet the needs of the organization and business customers.
  • Over time, you help create repeatable, scalable solutions through templates, automation, and better data assets.

Preferred / Nice to Have:
  • 3-5+ years of professional experience in data analytics, with a strong preference for experience in the property and casualty insurance industry.
  • Strong working knowledge of SQL and experience working with large datasets (Snowflake or similar platforms preferred).
  • Proven experience in claims analytics, with a strong understanding of claims data concepts (e.g., claim/exposure/transaction grain, paid/incurred/reserve, claim lifecycle) and familiarity with claims systems (e.g., Guidewire, Claims WorkBench).
  • Experience building data deliverables end-to-end: requirements 1 analysis & insight generation 1 QA 1 stakeholder delivery.
  • Strong communication skills; comfortable translating complex analytical findings into clear, concise narratives for non-technical audiences.
  • Experience supporting Compliance, Regulatory, or Legal stakeholders, or producing audit-ready deliverables.
  • Experience with Power BI or similar BI tools.
  • Experience with Python or SAS for data analysis is a plus.


Qualifications

  • Strong written and oral communication skills required
  • Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred
  • Master`s in same or related disciplines strongly preferred
  • 5-7 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, SQL, SAS and experience working with large datasets (Snowflake or similar platforms preferred).
  • 5-7 years experience as developer with top quadrant Business Intelligence tools


Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Finance & Insurance
Founded
1912
* Ladders Estimates

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