CDW Corporation

Principal Advisory Consultant - ServiceNow ePro

CDW Corporation • $168K — $240K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant technology field (computer science, IT, engineering) or equivalent experience.
  • ServiceNow Certified Technical Architect/Certified Master Architect certification required.
  • 7+ years consulting experience or 10+ years equivalent.
  • Expertise in enterprise architecture and platform strategy.
  • Strong leadership and personnel management skills.

Responsibilities

  • Partner with sales and CDW (internal) clients to build trusted advisor relationships.
  • Collaborate with the Digital Integrations team on API-related projects.
  • Research and present current and emerging technologies to executive leaders.
  • Prepare white papers and presentations on ServiceNow ePro solutions.
  • Participate in elevating CDW's perception in advisory services within industry forums.
  • Identify and articulate ServiceNow solutions that demonstrate ROI and TTV.
  • Develop account prioritization and strategies for long-term relationship management.

Benefits

  • Professional development opportunities to enhance skills.
  • Mentorship opportunities within the team.
  • Participation in industry forums and exposure to executive-level leadership.
Full Job Description
The Principal Advisory Consultant - ServiceNow (CTA/CMA) provides executive-level architectural leadership across transformation programs, aligning business strategy, enterprise architecture, governance, delivery teams, and executive stakeholders around a unified implementation vision. This role partners with the sales account team, the digital integrations team, and works directly with CDW clients to build trusted advisor relationships, understand business challenges, and recommend ServiceNow-based e-Pro solutions that drive client business outcomes.

What You Will Do:
  • Partners with the sales account team and works directly with CDW (internal) clients. The role builds trusted advisor relationships with executive-level clients, understands a client's business challenges, and proposes ServiceNow-based solutions resulting in client business outcomes.
  • Partners with the Digital Integrations team focused on in-store apps, ServiceNow ePro capabilities, and other API related projects.
  • Client-facing work will include, but not be limited to:
  • Researching current and emerging technologies, evaluating alternatives, making recommendations, and presenting to executive-level leadership.
  • Prepares white papers and presentations for current and prospective clients on ServiceNow-based ePro solutions.
  • Presents in CDW and Industry forums to elevate the perception of CDW as an Advisory Services and Business Technology Consulting firm.
  • Collaborates with CDW Practices and business partners.
  • Identifies and articulates a ServiceNow solution client business value proposition, including return on investment (ROI) and time to value (TTV).
  • Sales Planning - Works with management and sales teams to develop account prioritization and support strategies to ensure a long-term trusted relationship status.
  • Partner Relationship Management - Develops healthy and trusted relationships with key partners in their assigned area of responsibility (AOR).
  • Training - Maintains and executes a professional development plan to enhance skills.
  • Is a mentor to SNS ePro coworkers in applying consulting skills, experience, and knowledge for project design, analysis, and project coordination of services or products.
  • Administrative Overhead - Responds to emails and phone calls, completes timecards and expense reports promptly, and completes client and AOR business reviews, as required.

What We Expect of You:
  • Bachelor's degree in computer science, management information systems, information technology, engineering, mathematics, or a related technology field from an accredited institution and 7+ years of consulting experience OR 10+ years of equivalent consulting experience.
  • ServiceNow Certified Technical Architect/Certified Master Architect certification required.
  • Extensive experience partnering with executive-level clients and stakeholders.
  • Establish and execute a vision for ServiceNow App store customer capabilities.
  • Ability to apply deep technical expertise to business strategy through the development of service offerings, go-to-market strategies, business planning, and the growth of advisory, professional, and managed services practices.
  • Expertise in enterprise architecture, platform strategy, governance frameworks, and roadmap development to drive business and technology outcomes.
  • Ability to communicate technical and strategic concepts effectively to diverse audiences, including executives, business leaders, and technical teams.
  • Strong judgment and analytical skills with the ability to assess technical, operational, and business risks and make sound recommendations.
  • Ability to manage multiple priorities and perform effectively under tight deadlines in a fast-paced environment.
  • Experience developing and executing long-range project plans, strategic roadmaps, and delivery schedules for complex initiatives and emerging solution offerings.
  • Capability to lead technical knowledge transfer, mentoring, and enablement activities for clients and internal teams.
  • Strong leadership, delegation, team development, and personnel management skills.
  • Excellent communication, presentation, and facilitation skills, with experience presenting to audiences ranging from small teams to executive leadership.
  • Self-motivated with the ability to work independently while influencing cross-functional teams and key stakeholders.
  • Expertise in technical writing, including architectural designs, strategic recommendations, governance frameworks, and executive-level documentation.

Pay range: $168,000 - $240,000 depending on experience and skill set

Annual bonus target of 10% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

About CDW Corporation

CDW is a provider of IT solutions for business, government, education, and healthcare. It features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s solution architects offer expertise in designing customized solutions, while its advanced technology engineers assist customers with the implementation and long-term management of those solutions. Headquartered in Vernon Hills, Illinois, With a balanced portfolio of 250,000 small-, medium- and large-sized customers, CDW generated net sales of $10.1 billion in 2012, and employs more than 6,800 coworkers in 25 locations across the U.S. and Canada. Founded in 1984 by entrepreneur Michael Krasny, CDW pioneered the business model that melds personalized business-to-business technology distribution with advanced technology services. Today, CDW is ranked No. 31 on Forbes’ list of America’s Largest Private Companies and No. 267 on the FORTUNE 500 list of America’s top companies.

CDW Corporation Careers

Join the vibrant team at CDW Corporation, a leading provider of technology solutions and services, where innovation, leadership, and growth are at the heart of what we do. As a powerhouse in the tech industry, CDW Corporation offers unparalleled job opportunities to both seasoned professionals and those at the start of their careers.

Work You’ll Do

At CDW Corporation, you’ll be part of a culture that cherishes diversity, innovation, and leadership. Our team is composed of over 10,000 strong, dedicated professionals who lead the way in technology and consulting services. We are committed to helping some of the world’s most well-known companies navigate their digital transformation journeys.

Explore Professional Growth and Development

CDW Corporation is not just a company; it's a place where you can shape your future. With a variety of career paths available, your professional growth is supported by robust training programs, diversity training, and opportunities for leadership development. We believe in fostering a culture where innovation thrives and where our employees are encouraged to develop new skills and gain valuable experiences.

Internship Programs

Kickstart your career with CDW Corporation’s dynamic internship programs. These opportunities allow you to apply your skills in real-world scenarios, ensuring you gain the experience and insights needed to excel. Our internships are designed to transform students into professionals by involving them in projects that promote problem-solving, networking, and professional growth.

Join Our Team

Discover the wide range of job opportunities at CDW Corporation, from technology to business management. Each position offers a chance to work on transformative technology solutions while building a career that aligns with your passions and skills.

Benefits of Working at CDW Corporation

Choosing to work at CDW Corporation means opting for a career that comes with competitive benefits designed to support you and your family. These include health, dental, and vision insurance, employee wellness programs, and generous retirement plans. Our commitment to employee well-being is reflected in every aspect of our corporate structure.

Inclusive Hiring Process

Our hiring process is designed to be transparent and inclusive, ensuring that all candidates, regardless of background, feel valued from the initial interview through to potential employment. We look for passionate, curious, and innovative team players who are ready to drive change. Prepare your resume, sharpen your interview skills, and get ready to join a team that’s at the forefront of the technology sector.

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Search open positions that match your skills and interests on our careers page. Whether you’re looking to contribute your experience or start fresh, CDW Corporation offers a path for you. [SEARCH CDW JOBS] Join CDW Corporation and be part of a team that values professionalism, opportunity, and innovation. Let’s shape the future together!
Learn more about CDW Corporation
Size
13,900 employees
Market Cap
$24.1 billion
Industry
Information Technology
Net Income
$788.4 million
Founded
1984
5 Year Trend
+8.8%
Revenue
$18.4 billion
NASDAQ
CDW
* Ladders Estimates

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