DescriptionJoin our team and what we'll accomplish togetherJoin the Prepaid Mobility team and help drive growth across Canada's dynamic prepaid market!
We're looking for a Product Specialist to join our Prepaid team, where you'll be instrumental in go-to-market execution, managing competitive positioning, and driving customer acquisition across our Koodo and Public Mobile prepaid brands. Our team is agile, data-driven, and committed to delivering exceptional value to our customers.
In this role, you'll own the day-to-day execution of pricing and promotional initiatives, monitor competitive activity to inform strategic decisions, and coordinate go-to-market campaigns across multiple channels. You'll work cross-functionally with Marketing, Digital, Channel and Customer Experience teams to ensure seamless delivery of acquisition and promotional programs. This is a high-impact position where your attention to detail and ability to manage multiple moving parts directly contributes to the success of our prepaid portfolio.
What you'll doAs a Product Specialist, you'll be responsible for:
- Monitoring and documenting competitive activity and market trends to inform pricing and promotional strategies
- Executing pricing launches and promotional campaigns end-to-end across multiple channels, from planning through go-to-market deployment
- Ensuring quality across all customer-facing channels through testing and validation of digital experiences
- Coordinating cross-functional communications between Marketing, Digital, Channel and Customer Experience teams
- Supporting campaign execution and lifecycle to drive customer acquisition and brand awareness
- Identifying process improvements and streamlining go-to-market workflows for greater efficiency
#LI-HYBRID
QualificationsWhat you bring- Ability to plan and execute tasks in a high-pressure environment with competing priorities and tight deadlines
- Excellent attention to detail and comfortable working through ambiguity, creating structure along the way
- Great people skills to collaborate with team members with diverse backgrounds
- Proven ability to question the status quo and find better ways to get things done
- Strong written and verbal communication skills, with the ability to tell the high level story while providing meaningful updates along the way
- A collaborative mindset with strong cross-functional relationship-building skills
- Understanding of prepaid telecom business models and customer acquisition drivers
Great-to-haves- Experience in the telecom or another customer-centric industry
- Understanding of customer acquisition drivers
- Prior experience with pricing strategy, product launches, or promotional campaigns
- Knowledge of digital marketing, web platforms, or e-commerce environments
- Analytical skills and proficiency with tools such as Jira and analytics dashboards
What we give back to you- Direct exposure to pricing strategy, competitive analysis, and customer acquisition
- A deeper understanding of the telecom industry and how our prepaid brands compete in a dynamic market
- The opportunity to influence go-to-market strategy across multiple brands and see your work directly impact portfolio performance
- A fast-paced, collaborative team culture with meaningful day-to-day impact
- Mentorship and development opportunities from experienced product and marketing leaders
- Industry-leading tools and training to support your growth
- A flexible remote work style
- A culture that supports giving back to your community
- Competitive pay and benefits
Please note - You can be located anywhere in Canada, but the ideal candidate is flexible to work Eastern business hours
Salary Range: $57,000-$105,000
Performance Bonus or Sales Incentive Plan: 10%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more ...
Job Type: This is for a current vacancy
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Sales and MarketingHelp us, help our customers make a real connection
