Premium Audit Supervisor Job DescriptionThe Premium Audit Supervisor is responsible for overseeing the day-to-day operations of the premium audit team, ensuring timely, accurate, and compliant audits of policyholders. This role supervises audit staff, including analysts and coordinators, manages workflow, ensures quality control, and provides training and support to direct reports. This position reports to the Premium Audit Manager. The supervisor plays a critical role in maintaining audit standards and fostering team development while helping the audit department meet their goals.
The primary duties and responsibilities of the role are:- Team Leadership and Supervision
- Supervise a team of audit analysts, audit coordinator, internal auditors and audit vendors
- Monitor and manage workloads, audit assignments, and productivity levels to ensure timely audit completion
- Provide guidance, coaching, and performance feedback to audit staff
- Assist in recruiting, onboarding, and training new team members
- Audit Oversight and Quality Control
- Review audits for accuracy, completeness, and compliance with Rockwood's internal guidelines and regulatory guidelines
- Address and resolve escalated audit disputes or customer concerns
- Collaborate with the Premium Audit Manager to develop and implement audit policies and procedures.
- Process Improvement
- Identify opportunities to streamline audit processes and improve efficiency and quality
- Assist with automation efforts, system enhancements, and audit tool implementation as needed or available
- Maintain awareness of regulatory and industry changes affecting premium audit premium audit practices
- Reporting and Communication
- Prepare regular reports on audit performance metrics and team productivity
- Communicate effectively with internal departments, agents, and policyholders
- Support the Premium Audit Manager in strategic planning, budgeting, and audit program development
Qualifications:- Bachelor's degree in Accounting, Finance, Business Administration, or equivalent experience
- Strong knowledge of workers' compensation, general liability, and commercial premium audit practices
- Minimum 4 years of premium audit experience; PAAS, ISO, or NCCI coursework preferred
- Experience managing third-party premium audit vendors
- Solid management fundamentals: scheduling, prioritizing, coaching, and performance feedback
- Excellent attention to detail, communication, and time-management skills
- Highly collaborative, solution-focused, and able to thrive in a fast-changing environment
- Proven ability to deliver results, work independently, and exercise sound judgment
- Committed to continuous learning and professional development
- Strong talent mindset: able to identify, hire, develop, and mentor team members
- Team-oriented leader who builds morale, empowers others, and supports succession planning
- Skilled at resolving conflicts objectively and communicating thoughtful, well-prepared feedback
- Demonstrates curiosity, self-awareness, and a collaborative working style
PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
Benefits and CompensationWe offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
