Qualifacts Systems

Pre-Sales Engineer

Qualifacts Systems • $100K — $120K *
Nashville, TN 37211In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, Information Systems, or related field; equivalent experience considered
  • 5+ years of experience in pre-sales engineering, technical consulting, or software integration, preferably within healthcare or SaaS environments
  • Strong understanding of EHR architecture, integration protocols (HL7, FHIR, REST APIs), and cloud infrastructure (AWS, Azure)
  • Familiarity with security frameworks including ISO certification, audit logging, and role-based access control
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders

Responsibilities

  • Collaborate with sales executives to design and present integration solutions tailored to client environments
  • Lead technical demonstrations of EHR platforms, emphasizing security features
  • Conduct discovery sessions to understand client infrastructure and interoperability goals
  • Respond to RFPs and RFIs with detailed technical documentation
  • Partner with engineering and product teams to align customer requirements with platform capabilities
  • Serve as a liaison between sales, product, and implementation teams to ensure smooth client onboarding
  • Provide after-sales technical support and assist in transition planning for new clients

Benefits

  • Hybrid work schedule with options in Nashville or Tampa
  • Opportunity to work closely with sales and engineering teams
  • Engagement in a critical role that influences client success
  • Access to ongoing training and professional development
  • Involvement in innovative projects within the healthcare technology sector
Full Job Description
Job Description:

Job Description

We are seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Remote candidates will not be considered.

Summary of the Pre-Sales Engineer

The Pre-Sales Engineer - EHR Integrations and Security serves as a technical liaison between the sales team and prospective clients, specializing in EHR platform integrations, security architecture, and tech stack capabilities. This role is critical in translating complex technical concepts into clear, value-driven solutions that align with customer needs and compliance requirements.

Responsibilities for the Pre-Sales Engineer
  • Collaborate with sales executives to design and present integration solutions tailored to client environments, including HL7, FHIR, and API-based workflows
  • Lead technical demonstrations of EHR platforms (e.g., CareLogic, Credible, InSync), emphasizing security features such as audit logging, restricted access, and compliance tracking
  • Conduct discovery sessions to understand client infrastructure, interoperability goals, and data governance needs
  • Respond to RFPs and RFIs with detailed technical documentation, including architecture diagrams and security protocols
  • Partner with engineering and product teams to align customer requirements with platform capabilities and roadmap features
  • Serve as a liaison between sales, product, and implementation teams to ensure smooth client onboarding
  • Provide after-sales technical support and assist in transition planning for new clients
  • Provide post-demo technical support and assist in proof-of-concept deployments
  • Maintain demo environments and ensure configurations reflect real-world use cases and compliance standards


Qualifications of the Pre-Sales Engineer
  • Bachelor's degree in computer science, Information Systems, or related field; equivalent experience considered
  • 5+ years of experience in pre-sales engineering, technical consulting, or software integration, preferably within healthcare or SaaS environments
  • Strong understanding of EHR architecture, integration protocols (HL7, FHIR, REST APIs), and cloud infrastructure (AWS, Azure)
  • Familiarity with security frameworks including ISO certification, audit logging, and role-based access control
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders
  • Demonstrated ability to use Microsoft Office Suite, including Word and PowerPoint


Knowledge, Skills, and Abilities of the Pre-Sales Engineer
  • Experience with cloud-based platforms and SaaS architecture
  • Ability to manage multiple projects and prioritize effectively in a fast-paced environment
  • Ability to create compelling data stories and executive-level presentations
  • Strong interpersonal skills and a collaborative mindset

About Qualifacts Systems

Qualifacts Systems, Inc. is a healthcare technology company that provides electronic health record (EHR) software and services to behavioral health and human services organizations. The company's products include CareLogic Enterprise, CareLogic Mobile, and CareLogic Engage. CareLogic Enterprise is a cloud-based EHR software that provides clinical, financial, and administrative tools for healthcare providers. CareLogic Mobile is a mobile application that allows healthcare providers to access patient information and clinical tools on their mobile devices. CareLogic Engage is a patient portal that allows patients to access their health information and communicate with their healthcare providers. Qualifacts Systems, Inc. was founded in 2000 and is headquartered in Brentwood, Tennessee.
Learn more about Qualifacts Systems
Size
300 employees
Industry
Healthcare
Net Income
-$5 million
Founded
2000
5 Year Trend
+20%
Revenue
$30 million
* Ladders Estimates

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