Public Consulting Group

System Implementation Specialist

Public Consulting Group • $75K — $120K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with COTS or SaaS solutions
  • Proficient in JavaScript or other coding languages
  • Experience in Agile, Waterfall, or Hybrid Agile methodologies
  • Familiar with JSON formatting and APIs
  • Experience modernizing legacy systems through n-tier solutions
  • Bachelor's degree in IT or engineering field preferred
  • Relevant certifications (e.g., DevOps PM, CSM, AWS Cloud Practitioner) are a plus

Responsibilities

  • Design, configure, and develop custom forms, templates, and workflows
  • Implement SaaS platforms tailored to client needs
  • Configure client-specific functionalities using coding languages
  • Produce clean, efficient code based on specifications
  • Integrate software components and third-party programs
  • Troubleshoot, debug, and upgrade existing software
  • Gather and document customer use cases and business processes

Benefits

  • Medical and dental care benefits
  • 401k plan
  • Paid time off (PTO)
  • Parental leave
  • Bereavement leave
Full Job Description
Overall Responsibilities
We are currently seeking the services of full-time Implementation Specialist to support our System Integration projects. If you are dynamic, mature, ambitious, creative, and autonomous, you will appreciate working with our team of technology professionals committed to providing value-added services on our clients' technology projects. As we are in the early phases of continuously improving and refining our product offerings, you'll be faced with exciting challenges that require problem-solving and innovation. If you're someone who enjoys tackling complex issues and thrives on the satisfaction of driving real change, this is the perfect opportunity for you to make a lasting impact.

Specific Responsibilities
  • Contribute to designing, configuring, and developing custom forms, templates, and workflows.
  • Implement our Software as a Service (SaaS) platforms to best serve our clients.
  • Configure client-specific functionality to meet each client's unique requirements. This configuration will be performed using the SaaS platform tools, JavaScript, and other coding languages.
  • Produce clean, efficient code based on defined functional and non-functional specifications.
  • Integrate software components and third-party programs.
  • Troubleshoot, debug, and upgrade existing software.
  • Gather, evaluate, and document customer use cases and business processes.
  • Create technical documentation for reference and reporting.
  • Understand low-code platforms, relational database structures, and configuration methodologies.
  • Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc.
  • Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget.
  • Understand various software development life cycle methodologies and how they are used
  • Support business development initiatives, including RFP review and writing


Minimum Qualifications

  • Must have experience with COTS or SaaS solutions
  • Must have experience in all system development life cycle phases using Agile, Waterfall, and/or Hybrid Agile approaches.
  • Proficient in JavaScript or other common coding languages for system configuration, development, and troubleshooting.
  • Familiar with JSON formatting and APIs, including how to implement and test them effectively
  • Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions.


Other Qualifications:
  • Software: MS Office (Project, Visio, Word, Excel, SharePoint)
  • Other Software Tools: MS Visual Studio, JIRA, Postman
  • Coding Languages: JavaScript, C#, Python, or other common coding languages
  • Technical: Service Oriented Architecture, TCP, FTP, SSH
  • Databases: SQL, NoSQL, Oracle
  • Methodologies: Waterfall, Agile, Scrum
  • Standards: PMBOK, CMMI, Prosci OCM, IEEE, SEI


Desirable Certifications and Experience
  • Bachelor's degree in an IT or engineering field.
  • Certified DevOps Project Manager (DevOps PM)
  • Certified Scrum Master (CSM) or SAFe Certified
  • Certified Software Test Manager (CSTM)
  • Certified AWS Cloud Practitioner
  • ITIL Certified


Personal Attributes
  • Outstanding written and oral communication
  • Highly self-motivated and directed
  • Excellent interpersonal and presentation skills
  • Strong analytical skills and detail-oriented
  • Ability to work independently and exercise sound judgment
  • Strong work ethic and the ability to simultaneously support projects with multiple deadlines and a high degree of accuracy
  • Continuous learner


This position is hybrid with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must:
  • be available during your set working hours
  • have a safe, private, and distraction-free environment in which to complete your work, and
  • be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.

#LI-AH1

#LI-remote

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

Range: 75,000-120,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

About Public Consulting Group

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,000 professionals in more than 60 offices worldwide. PCG's technology consulting practice offers a full spectrum of quality Information Technology (IT) services to help state and local government agencies at every stage of the IT life cycle. PCG's education consulting practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. PCG's health consulting practice offers in-depth programmatic knowledge and regulatory expertise to help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance.
Learn more about Public Consulting Group
Size
2,000 employees
Industry
Founded
1996

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