Practice Manager

Sol Mental Health • $75K — $90K *
Baltimore, MD 21215In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years in healthcare practice management
  • Bachelor's degree strongly preferred; healthcare administration is a plus
  • Proven success in team development
  • Strong organizational and communication skills
  • Ability to manage financial and operational metrics
  • Experience with electronic health records and practice management systems
  • Physical requirement: Ability to sit for long periods and lift up to 15 pounds

Responsibilities

  • Partner with Therapy Supervisors on clinical and operational alignment
  • Drive patient access and experience with standardized workflows
  • Optimize scheduling and provider productivity
  • Enhance performance metrics like new patient retention and cancellation rates
  • Oversee front desk operations and patient communications
  • Lead financial and operational performance, including budget management
  • Manage and develop the administrative care team through hiring and training
  • Ensure compliance and lead quality improvement initiatives

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with employer match
  • Paid time off plus 10 holidays
  • Employee Assistance Program (EAP)
  • Short and long-term disability insurance
  • Life insurance
Full Job Description
Practice Manager, Baltimore

Baltimore location Coming Soon!
Join our team at SOL Mental Health!

Compensation & Benefits
  • $75,000 - $90,000 (Base + Bonus)
  • Medical, dental, vision, FSA and HSA
  • 401(k) with match
  • PTO + 10 paid holidays
  • Employee Assistance Program (EAP)
  • Short & long-term disability
  • Life insurance
What You Bring
  • 3+ years of experience in healthcare practice management
  • Bachelor's degree strongly preferred; healthcare administration background preferred
  • Demonstrated success in team leadership and development
  • Strong organizational and communication skills
  • Proven ability to manage financial and operational metrics
  • Experience with healthcare electronic health records, practice management, and scheduling systems
  • Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, and must be able to lift up to 15 pounds at times
What You'll Do

The Practice Manager leads the operational and business functions of SOL Mental Health practices, ensuring effective day-to-day operations while building a high-performing team. This role focuses on implementing organizational initiatives, driving team performance, managing practice operations, and partnering with the Therapy Supervisor to create an environment where exceptional mental health care can flourish.

Practice Managers at SOL Mental Health directly supervise non-clinical Care Team Members and partner with clinical leaders to lead assigned Care Centers.
  • Partner with Therapy Supervisors to align clinical and operational priorities and address practice challenges
  • Drive patient access, flow, and experience by implementing standardized workflows across the care lifecycle
  • Optimize scheduling, provider productivity, and clinician collaboration to support patient access and outcomes
  • Improve key performance metrics, including new patient conversion, retention, and no-show/cancellation rates
  • Oversee front desk operations, patient communication, and self-pay collections to ensure a high-quality experience and financial performance
  • Lead practice-level financial and operational performance, including budget management and use of data to drive decisions
  • Manage, coach, and develop the administrative care team, including hiring, onboarding, training, and performance management
  • Ensure regulatory compliance while leading operational initiatives, quality improvement efforts, and cross-functional collaboration

About Sol Mental Health

Sol Mental Health Careers

There has never been a more opportune time to join Sol Mental Health, a leader in the mental wellness industry. This company stands out for its commitment to innovation, leadership in mental health solutions, and a workplace culture that fosters diversity and professional growth.

Explore Job Opportunities

Sol Mental Health offers a variety of job opportunities that cater to a range of skills and experiences. Whether one is seeking an entry-level position or a more senior role, Sol Mental Health is keen on hiring individuals who are passionate about making a difference in mental health care.

Internship Programs

Kickstart a career in mental health with Sol Mental Health’s internship programs. These opportunities allow interns to work alongside seasoned professionals, gaining invaluable industry experience and networking connections that are essential for future career advancement.

Professional Growth and Benefits

Joining the Sol Mental Health team means more than just employment; it's an investment in one’s career. The company supports its team members with robust benefits, comprehensive diversity training, and resources for professional development. Sol Mental Health is dedicated to the growth of its employees both personally and professionally.

Innovative Work Environment

At Sol Mental Health, innovation is at the core of everything they do. The team is encouraged to lead projects that challenge the status quo and contribute to industry advancements. This environment is ideal for those who thrive in creative and dynamic settings.

Leadership and Development

Leadership at Sol Mental Health is about inspiring, guiding, and helping others see their potential. With a focus on leadership development, the company prepares its team members to take on challenging roles that require critical thinking and effective decision-making.

Diverse and Inclusive Culture

The commitment to diversity at Sol Mental Health creates a welcoming environment where all team members can thrive. The company values diverse perspectives and believes that inclusivity is key to their collective success.

Career Advancement Opportunities

With a clear path for career advancement, Sol Mental Health is committed to helping individuals achieve their career goals. Through continuous learning and leadership opportunities, team members can navigate their professional journeys effectively.

Join the Sol Mental Health Team

Discover the positions available that match your skills and interests. Sol Mental Health is looking for curious, creative, and solution-driven team players. Explore the open positions and find where you can make a significant impact.

Stay Informed

Keep up to date with career tips, industry insights, and more from the professionals at Sol Mental Health. These resources are designed to help prospective and current employees stay ahead in their careers.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Learn about exciting and rewarding opportunities at Sol Mental Health and take the next step in your professional journey.

APPLY FOR JOBS AT SOL MENTAL HEALTH

By fostering an environment of support and continuous improvement, Sol Mental Health not only enhances the well-being of its clients but also ensures a rewarding and enriching career for its team members.
Learn more about Sol Mental Health
Industry
Healthcare
* Ladders Estimates

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