The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles.
Scope Criteria:
• Number of providers
• Number of reports (direct & indirect)
• Number of departments/locations
• Leader specific criteria (additional responsibilities outside standard scope)
Position Details:Practice Manager - Primary Care Full time - Days Position Overview: Practice ManagerAs a Practice Manager at Mercy, you'll play a vital leadership role in ensuring the smooth and efficient operation of our medical practice. You'll oversee daily workflows, manage and support caregivers, and drive initiatives that enhance patient care, team performance, and practice growth. This role is ideal for someone who thrives in a dynamic environment and is passionate about leading with compassion and excellence.
Key Responsibilities:- Lead and manage day-to-day operations of the practice
- Supervise and support clinical and administrative staff
- Optimize workflows to improve efficiency, quality, and patient satisfaction
- Foster a positive, collaborative, and mission-driven work culture
- Contribute to strategic planning and practice development
Qualifications:- Education: High school diploma or equivalent (education may substitute for experience)
- Experience: Minimum of 1 year in healthcare or supervisory role (unless preferred education is met)
- Skills & Abilities:
- Leadership: Ability to inspire and guide teams toward shared goals
- Problem-Solving: Strong analytical skills and solution-oriented mindset
- Communication: Clear, compassionate, and effective communicator
Why Mercy?We offer a comprehensive benefits package starting day one, including:
- Health, dental, and vision coverage
- Paid time off (PTO)
- Tuition reimbursement
- Employer-matched retirement plans
At Mercy, you'll be supported every step of the way-especially on the tough days. You'll have opportunities to innovate, grow, and make a meaningful impact in the lives of others.