Modern Animal

Practice Manager - Los Angeles

Modern Animal • $75K — $102K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of people leadership experience (veterinary preferred)
  • Ability to balance attention to detail with big-picture thinking
  • Strong emphasis on humility and openness in leadership
  • Skilled in creating psychological safety and setting expectations
  • Willingness to innovate and learn from mistakes

Responsibilities

  • Coaching and mentoring a diverse team dedicated to high-quality veterinary care
  • Collaborating on hiring practices to prioritize both skills and culture fit
  • Optimizing scheduling for effective team workflow and productivity
  • Managing team performance through meaningful feedback and support
  • Upholding operational excellence and a strong financial foundation for the clinic
  • Maintaining a culture of kindness, accountability, and humor
  • Engaging in various roles within the clinic, from customer interactions to strategic discussions

Benefits

  • Comprehensive medical, dental, and vision insurance options
  • 401k plan with company matching
  • Generous paid vacation and sick leave
  • Paid parental leave support
  • Free membership for pets at Modern Animal and discounts on services
  • Access to mental health and well-being resources through Spring Health
  • Culture of support and celebration among team members
Full Job Description
The Role: Clinic Manager

This isn't just people management. This is people development. Culture-building. Leading through empathy and clarity. And being the person who makes others feel like they belong. It's also about building a business that thrives-where operational excellence and financial health create the foundation for sustainability, growth, and the kind of care we all believe in.

Your mission: Help build, coach, and lead a team that delivers exceptional veterinary care with empathy and excellence. You'll be the onsite leader-ensuring your clinic is not only operationally sound but also emotionally healthy.
You'll be doing things like:
  • Coaching, mentoring, and developing a diverse team of humans who care deeply
  • Collaborating on hiring and onboarding with an eye toward both skill and cultural fit
  • Owning and optimizing the schedule to ensure flow, productivity, and sustainability
  • Managing performance, giving meaningful feedback, and championing growth
  • Contributing to a thriving business by upholding operational excellence and financial health as foundations for sustainable, high-quality care
  • Modeling and maintaining a culture of kindness, curiosity, accountability, and humor
  • Advocating for your clinic and making sure the team's voice is heard in broader company conversations
  • Jumping in where needed-whether it's on the floor, in a client conversation, or in a strategy meeting
You Might Thrive Here If You:
  • Have 5+ years of people leadership experience (veterinary preferred, but not required)
  • See both the forest and the trees-you can zoom into the details while never losing sight of the big picture
  • Lead with humility and openness, and see feedback as a tool for building trust and driving growth.
  • Know how to create psychological safety, set expectations, and hold people to them with warmth
  • Are excited to try new things, make mistakes, and help make something that doesn't exist yet
What We'll Offer You:
  • Medical, dental, and vision coverage with multiple plans to choose from
  • 401k with company match
  • Paid vacation and sick time
  • Paid parental leave
  • Free Modern Animal membership for your pets and discounts on services
  • Access to mental health and well-being support via Spring Health
  • A team that supports and celebrates each other
Location & Schedule

This role is based out of Los Angeles, with some local travel for training and cross-functional meetings. Evening and weekend availability is required, as you'll be supporting a team that works when pets need us most.

Let's build something better.

The job of Clinic Manager at Modern Animal requires regular evening and weekend work, managing direct reports as well as working closely with the shift leads working with clients experiencing emotional distress and/or frustration, and handling uncooperative patients.

The pay range for this position is $75,000 - $102,500 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.

The pay range for this position is listed below; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.

Salary Range

$75,000-$102,500 USD

About Modern Animal

Modern Animal is a veterinary services company that aims to provide a more personalized and convenient experience for pet owners. The company offers in-home veterinary care, telemedicine consultations, and a mobile app for scheduling appointments and accessing pet health records. Modern Animal was founded in 2018 by Steven Eidelman and has raised $13.5 million in funding to date.
Learn more about Modern Animal
Size
50 employees
Industry
Founded
2019

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