General InformationPress space or enter keys to toggle section visibility
Work Location: Santa Monica, CA, USAWork Schedule Monday - Friday, 8:00am - 5:00pm
Posted Date 09/28/2026
Salary Range: $31.88 - 45.66 Hourly
Employment Type 2 - Staff: Career
Duration Indefinite
Job # 33130
Primary Duties and ResponsibilitiesPress space or enter keys to toggle section visibility
As a Patient Service Representative for our Ocean Park Family Medicine Clinic, you will have the opportunity to provide direct support to the Clinicians and Patients. Major duties include but are not limited to: acting as a liaison for the patients and providers in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
Salary Range: $31.88 - $45.66/hourly
Job QualificationsPress space or enter keys to toggle section visibility
Required
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities
- Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
- Ability to creatively integrate competing demands into a productive working environment.
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
- Ability to provide coverage for Community Clinics as assigned.
Preferred:
- Knowledge of specific specialty practice and workflows
- Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
- Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs
