Kaleida Health

Practice Manager

Kaleida Health • $68K — $93K *
Olean, NY 14760In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent work experience required
  • 3+ years experience in medical office management role required
  • Experience with EMR systems essential
  • Proven ability to work independently and collaboratively with diverse stakeholders
  • Strong written and verbal communication skills, MS Suite preferred
  • Effective decision-making and problem-solving capabilities

Responsibilities

  • Oversee the operational success of the practices
  • Enhance patient experience through feedback and training
  • Monitor staff performance and provide necessary support and training
  • Ensure compliance with healthcare regulatory agencies
  • Collaborate with the Revenue Cycle Department on billing
  • Analyze productivity data from the EMR to improve scheduling and patient flow
  • Deliver exemplary customer service to ensure a positive patient experience

Benefits

  • No nights, weekends, or holidays required
  • Free parking available
  • Monday to Friday work schedule from 8 am to 4:30 pm
  • Onsite work arrangement
Full Job Description
Practice Manager

Requisition ID#: 23989

Location: Olean, NY
Specialty: Primary Care
Work Type: Full-Time
Shift: First Shift

Job Details

Scheduled Work Hours: 8a-430p
Regular Work Week: Monday through Friday
Work Arrangement: Onsite
*Pay Range: $68,161.60 - $93,735.20

No Nights, Weekends or Holidays!
Free Parking!
Benefits Information

Job Description

What you will be doing:

The primary purpose of this position is to oversee all aspects of the operational success of the practices.

  • Evaluate and maintain positive a patient experience through feedback, training, and communication
  • Enhance operational effectiveness by emphasizing cost containment without jeopardizing important innovation or quality of care
  • Provide oversight and maintenance of corporate goals, operational and quality standards Partner with the director on the strategic planning and implementation of service line initiatives
  • Monitor staff performance and provide education, training, tools, and support necessary to perform duties
  • Focus on Physician and staff engagement to ensure a positive culture to deliver outstanding patient care
  • Ensure compliance with regulatory agencies governing health care delivery and the rules of accrediting bodies
  • Continually monitor operations, programs, physical properties, and preventative maintenance schedules
  • Ensure the adequate execution of, and compliance with, established policies, procedures, and objectives
  • Review and analyze productivity using information extracted from the EMR system to evaluate efficient management of scheduling, access, and patient flow Identify and execute the management of best practices for optimal effectiveness and efficiency
  • Collaborate with the Revenue Cycle Department as it relates to the billing and collection process
  • Collaborate with Human Resources as it relates to recruitment and selection, performance management, and employee relations
  • Deliver exemplary customer service to provide a positive patient experience across the organization Perform other duties assigned by management.


Education And Experience

  • Bachelor's degree in a related field or equivalent work experience required
  • Three years of experience in a medical office management role required EMR experience required
  • Must function independently and have the ability to work effectively with patients, providers, staff, and other stakeholders
  • Must have personal integrity, be highly responsive, timely, and accurate with follow-up and follow-through.
  • Strong written and verbal communication skills with ability to utilize computer programs; MS Suite experience preferred
  • Effective decision-making, problem solving, and project execution skills; ability to multi-task in a constantly changing environment


Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!

* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

About Kaleida Health

Kaleida Health is a not-for-profit healthcare network that provides high-quality care to patients throughout Western New York. The network includes five hospitals, various primary care and specialty clinics, and home care and hospice services. Kaleida Health is committed to providing compassionate care to all patients, regardless of their ability to pay.
Learn more about Kaleida Health
Size
11,000 employees
Industry
Healthcare
* Ladders Estimates

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