Banfield Pet Hospital

Practice Manager

Banfield Pet Hospital$84K — $114K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; CVPM designation is a plus
  • 3-5 years of management experience in veterinary, healthcare, hospitality, or client services
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and discretion in business relationships
  • Proficient in MS Office Suite and Google applications

Responsibilities

  • Mentor and lead a team of 30+ staff focused on patient care
  • Oversee collaboration between doctors, medical teams, and client service representatives
  • Drive financial strategies for hospital profitability
  • Manage primary care DVM and patient referral relationships with sensitivity
  • Ensure compliance with HR and legal requirements

Benefits

  • Medical, dental, vision, and life insurance options
  • Parental leave benefits
  • Flexible work schedules
  • 401k and retirement planning
  • Generous paid time off and floating holiday plans
  • Resources for stress management and mental health support
Full Job Description
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

BluePearl Pet Hospital is coming to South Austin, located at 2555 Western Trails Blvd., Austin, TX 78745! Help us build this new multi-disciplinary hospital opening later this year!

Join us as a Practice Manager where you will have a meaningful and lasting impact on the lives of your patients, clients and associates!

We are seeking an experienced, caring, and results-driven Practice Manager to join our team. The Practice Manager plays a vital role in the hospital by handling the day-to-day operations of the practice in order for the staff to provide the best level of veterinary care to our customers.

The ideal candidate needs to have an entrepreneurial spirt, be self-motivated, collaborative, and able to work harmoniously and effectively with clinicians, staff and referring veterinarians. We have an incredible collaborative relationship with our referring veterinarians, so the right candidate must be willing to interact in a variety of ways including making personal visits to their practices, presenting CE programs, and discussing cases by phone.

BluePearl Pet Hospital coming toSouth Austin, TX. Your brand-new facility will include 3 surgery suits, in house CT, internal medicine procedures room, dedicated ER, and dedicated ICU in two distinct areas. Planned specialty services include emergency, internal medicine, critical care, surgery and cardiology. Our clinicians will work collaboratively to provide the highest quality of medicine while maintaining work-life balance and continuing to teach and grow each other 's skill set. We are very active with continuing education seminars. We not only promote outstanding patient care but also personal development with training programs available at BluePearl.

Perks to Living in Austin, TX:
  • Austin is a vibrant and growing city that offers a unique blend of culture, history, and natural beauty, from its thriving music scene and delicious food to its beautiful parks and lakes, Austin is a great place to live!
  • The city offers a variety of hiking trails that offer a range of difficulty levels and spectacular views.
  • There's extensive network of bike trails making it easy for residents to explore the city by bike.
  • Water activities that offer beautiful views of the city and the surrounding area, and include swimming, kayaking and paddling on the Colorado River and Lady Bird Lake are also popular activities. Popular spots for boating and jet skiing are Lake Travis and Lake Austin. Offering a great way to cool off during the summer months!
  • Austin is referred to as the "Live Music Capital of the World" due to its large number of live music venues and the wide variety of musical genres represented.
  • The city also hosts several cultural festivals throughout the year, such as the Texas Book Festival and the Texas Film Awards, which showcase the best in literature, film, and the arts.
  • Foodies delight at the diverse range of cuisines, from traditional Tex-Mex and barbecue to farm-to-table fare and international cuisine. Austin is also known for its food trucks that are a popular way for locals and visitors to experience the city's food scene.
  • Temperatures stays relatively warm throughout the year, making it a great place to live for those who enjoy the outdoors. The city gets plenty of sunshine and has low humidity, which makes it comfortable to be outside even in the summer months.


Salary Range: $84,000.00 - $114,000.00

As a Veterinary Practice Manager:
  • You will mentor, develop and lead a mix of 30+hourly and professional team members to excel and become a successful team focused on patient care.
  • You will partner and oversee the doctor team, medical team, and client service representatives, guiding them to the next level of development.
  • You will guide the financial and strategic business development to achieve hospital profitability.
  • You will expertly handle the primary care DVM and patient referral base with a high level of sensitivity
  • You will develop intra-staff relationships with a command of HR-related issues and state, federal, local legal compliance of relevant employment law.


Experience Preferred:
  • Education: Bachelor's Degree preferred. CVPM designation a plus.
  • Experience: 3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries.


Skills/Knowledge
  • Excellent time management, follow through and organizational skills
  • Ability to perform multiple and diverse tasks simultaneously, giving great attention to detail
  • Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
  • Ability to work effectively in a team environment as well as independently
  • Ability to completely maintain confidentiality and discretion in business relationships and exercise sound business judgment
  • Skilled in use of MS Office Suite, internet (Google) applications


Why BluePearl?
  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
  • We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.


We value your health and well-being as an associate by providing you with the following:
  • Medical, dental, vision, and life insurance options.
  • Parental leave benefits
  • Flexible work schedules
  • 401k and retirement planning
  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans
  • Health and well-being resources to assist with stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management skills.


About Banfield Pet Hospital

Banfield Pet Hospital is a veterinary hospital chain that provides high-quality, affordable veterinary care to pets across the United States. Banfield Pet Hospital was founded in 1955 and has since grown to become the largest veterinary hospital chain in the world, with over 1,000 hospitals in the United States and Puerto Rico. Banfield Pet Hospital is committed to providing comprehensive, compassionate care to pets and their owners, and offers a wide range of services, including preventive care, surgery, and emergency care. Banfield Pet Hospital is a subsidiary of Mars, Incorporated, a global food, confectionery, and pet care company.
Learn more about Banfield Pet Hospital
Size
19,000 employees
Industry

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