TikTok

Policy & Program Manager, Content & Creator Governance (Multiple Positions)

TikTok$156K — $209K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's or equivalent in Business Administration or related field with 2 years of relevant experience; OR Bachelor's with 5 years of progressive experience.
  • Minimum 2 years of experience in building and streamlining processes and workflows.
  • Experience coordinating cross-functional teams for risk and compliance projects.
  • Skilled in collecting and analyzing data to evaluate business risks.
  • Proven ability to consult with stakeholders on program strategies.

Responsibilities

  • Conduct research to identify gaps and develop strategies for mitigating risks.
  • Collaborate with stakeholders to create action plans for user issue resolution.
  • Advise on data-driven strategies for content and creator account health.
  • Perform root cause analyses and integrate feedback for project launches.
  • Monitor performance metrics to assess program effectiveness.
  • Deliver training on new initiatives for consistent implementation.
  • Mentor junior team members.

Benefits

  • Day one access to medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays and 10 paid sick days per year.
  • 17 days of Paid Personal Time, with accrual increasing by tenure.
Full Job Description
Responsibilities Conduct research and benchmarking to identify gaps and develop strategies and policies aimed at mitigating platform and business risks, enhancing overall e-commerce content quality and business performance. Collaborate with cross-functional stakeholders to devise action plans and operational workflows to resolve user issues and limit business risk exposure. Advise on data-driven business strategies and methods for overall content and creator account health, including policies addressing rewards, violations, and penalties. Perform root case analyses, integrate feedback loops, and optimize operational workflows to support the day-to-day quality of project launches. Monitor key performance metrics to assess program effectiveness and improve the overall quality of the content ecosystem and personalized recommendations. Deliver team trainings on new initiatives to ensure effective and consistent implementation. Mentor junior-level team members. Qualifications Qualifications Must have a Master's degree or foreign equivalent degree in Business Administration, Management, Business Analytics, Finance, Mathematics, Marketing, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Business Administration, Management, Business Analytics, Finance, Mathematics, Marketing, or a related field, and 5 years of post-bachelor's, progressive related work experience. Of the required experience, must have 2 years of experience in each of the following: Building and streamlining processes and workflows, tracking project status and milestones and coordinating cross-functional alignment to ensure timely execution of deliverables; Organizing and coordinating project and program efforts of cross-functional, geographically distributed teams in support of multiple ongoing risk and compliance projects and programs; Collecting and analyzing data to anticipate, identify, and evaluate business risks; Consulting with team members and business stakeholders on risk-driven projects and program development strategy; and Interfacing directly with stakeholders and organization leaders to communicate objectives, status, risk, and updates. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $156208 - $209380 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $156208 - $209380 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

Similar Jobs

More Jobs at TikTok

More Media Jobs

Find similar Policy & Program Manager, Content & Creator Governance (Multiple Positions) jobs: