PMO Strategic Director, Client Programs

Realtor.com Careers • $130K — $180K *
Austin, TX 78745In-Person
Real Estate & Construction
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree and 12+ years of experience in corporate strategy, management consulting, or PMO leadership in tech, with ML product development experience
  • MBA, PMP certification, or relevant ML certification preferred
  • Excellent stakeholder management and communication skills
  • Proven experience leading complex projects within a PMO structure
  • Ability to execute in a fast-paced, Client-facing environment
  • Skill in building trust-based relationships with diverse teams
  • Advanced skills in MS Office or Google Suite, experience with ML platforms is a plus

Responsibilities

  • Partner with senior leadership to develop vision and strategy for the PMO focused on AI initiatives
  • Drive timely execution of deliverables across teams and internal stakeholders
  • Oversee Project Managers, tracking daily activities and overall program health
  • Facilitate strategic decisions on product features based on Client priorities
  • Own cross-functional planning and direct discussions on initiative prioritization
  • Lead execution of Client programs, including go-to-market activities and business case development
  • Anticipate and solve potential challenges before they escalate

Benefits

  • Inclusive and competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in office locations
Full Job Description
PMO Strategic Director, Client Programs is a critical, high-visibility leadership role within the Client Organization. This leader will define, lead, and execute the strategic program management vision for the Client Organization's most impactful and complex cross-functional initiatives, with a key focus on strategic AI partnerships and product deployments. This role is responsible for driving organizational alignment, ensuring accountability for financial and strategic outcomes, and serving as the primary bridge between executive strategy and cross-functional execution across Product, Technology, Marketing, and Business units.

What You'll Do
  • Partner with Senior Leadership and the Client Organization (Product, Tech, Marketing, Business) to develop and provide vision and strategy for the Program Management Office (PMO), specifically for cross functional initiatives, including strategic AI partnerships and initiatives
  • Drive timely execution of Client deliverables, focusing on program milestones and coordinating across Client teams/functions and internal stakeholders.
  • Oversee Project Managers within the PMO, tracking and reporting on all Client program day-to-day activities and overall program health.
  • Facilitate final strategic decisions on product features to launch for the Client organization, aligning with Client priorities and strategy.
  • Own cross functional planning for both the Client organization and beyond
  • Direct strategic discussions on prioritizing Client initiatives considering Client impact and capabilities.
  • Anticipate how every Client decision, especially those related to, will be viewed by each of Client's stakeholders to maximize the success of Client's roll out and operations
  • Lead cross-functional execution of Client programs, including directing go-to-market activities for products, model build and deployment, business case development for initiatives, and legal matters related to, among other activities, with a focus on Client engagement.
  • Establish Client program objectives and key results (OKRs) for the PMO, and translate these OKRs into priorities for each cross-functional team supporting Client and the Client Organization, with a clear focus on outcomes.
  • Hold accountability to executive management and the Client Organization for Client program financial and strategic results
  • Inspire and problem-solve with all cross-functional Client teams and the Client Organization to overcome the internal and external challenges
  • Identify future critical Client program challenges before they become problems; anticipate, escalate, and problem-solve these challenges with executive leadership and the Client Organization.
  • Lead interaction with internal and external executive leadership teams and Client partners, requiring negotiation of sensitive matters, and strong anticipation, persuasion, communication, financial, and strategic skill sets, particularly in a Client-facing capacity for initiatives.


How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What You'll Bring
  • Bachelor's degree with 12+ years of experience, ideally in corporate strategy, management consulting, and/or a similar PMO leadership role in a leading technology company, with significant experience in ML product development or program management; real estate experience a plus.
  • Masters of Business Administration, PMP certification, or a relevant ML certification preferred.
  • Demonstrate excellent stakeholder management, influencing, and storytelling/communication skills, both verbal and written - convey complex information, especially regarding concepts and outcomes, in a concise manner to facilitate decision-making with the Client Organization.
  • Proven track record leading complex cross-functional projects and programs within a PMO structure, maintaining an efficient plan, tracking issues, and proactively communicating progress against project milestones; exhibit high attention to detail in project management.
  • Lead and execute quickly and independently in a highly visible and fast-paced Client-facing environment, including for AI-driven initiatives.
  • Build trust-based relationships with Client stakeholders; collaborate effectively across a wide range of Client teams and seniority in the organization
  • Adopt a 'hands-on' attitude - dive into execution and operational matters, while maintaining focus on the longer-term strategic agenda of the PMO and Client Organization.
  • Possess advanced MS Office or Google Suite skills; experience with /ML platforms and tools is a significant plus.

How We Reward You:

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

About Realtor.com Careers

Realtor.com Careers

Joining the dynamic team at Realtor.com presents unparalleled job opportunities in the real estate industry. As a leading entity in online real estate listings, Realtor.com offers a unique platform where technology and market insights converge to transform the way people find homes.

Work That Inspires

At Realtor.com, the mission is to empower individuals to make smarter decisions regarding buying, selling, renting, and living in homes. This is achieved by fostering a culture of innovation, leadership, and diversity. The team at Realtor.com is committed to driving growth and excellence in the real estate sector through digital innovation.

Explore Career Opportunities

Realtor.com is building a market-leading team to guide users through their real estate journeys with cutting-edge technology and data-driven insights. The company offers a variety of positions, from technology developers to marketing experts, each contributing to the seamless experience provided to users.

Engage in Meaningful Work

Join a group of dedicated professionals who are at the forefront of merging real estate knowledge with technological innovation. Realtor.com provides a platform for employees to challenge the norms and introduce solutions that have a lasting impact on the real estate market.

Develop Your Career

Realtor.com supports professional growth and skill development through comprehensive training programs and leadership workshops. The company is dedicated to fostering an environment where career advancement is not just a possibility, but a reality. With a commitment to diversity and inclusion, Realtor.com ensures that all team members have access to the tools and training necessary to thrive.

Benefits and Culture

Realtor.com is known for its vibrant culture that champions creativity, inclusivity, and professional growth. Employees enjoy a range of benefits designed to support their health, well-being, and financial security. The team at Realtor.com values collaboration and encourages networking and mentorship among its members.

Join the Team

Discover the array of employment and internship opportunities at Realtor.com. The company is actively hiring individuals who are passionate, innovative, and ready to contribute to a team that’s reshaping the real estate industry. Explore open positions that match your skills and interests, and prepare to bring your career to the next level.

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Ready to make a significant impact in the real estate sector? Submit your resume, prepare for your interview, and join a team that’s set on redefining the industry. Realtor.com is looking for professionals who are eager to drive change and excel in their careers.

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Real Estate & Construction
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