JOB SUMMARY:Reporting to the Project Delivery Manager, Project Management Office (PMO), the PMO Project Manager II will be assigned to product delivery initiatives, special projects, process improvement activities, creative services coordination, documentation or operational readiness efforts, or other business priorities based on organizational needs. The role provides flexible project management capacity while ensuring functional teams remain accountable for their respective deliverables, technical decisions, approvals, and business ownership.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Project Planning and Delivery- Lead and coordinate assigned projects from initiation through execution, launch readiness, sustainment, or closure.
- Define and maintain clear project scope, objectives, timelines, milestones, dependencies, risks, issues, and expected outcomes.
- Develop and maintain project plans, schedules, action trackers, RAID logs, status updates, and related project documentation.
- Monitor project progress and drive follow-up with stakeholders to maintain visibility, accountability, and delivery momentum.
- Support resolution of blockers and escalate risks or issues with clear facts, options, recommendations, and recovery actions.
Cross-Functional Coordination- Facilitate alignment across Product Management, Game Studios, Engineering, QA, Compliance, Manufacturing, Commercial, Operations, Creative Services, and other teams as required.
- Coordinate project meetings, planning sessions, milestone reviews, readiness discussions, and follow-up activities.
- Clarify owners, deliverables, timelines, handoffs, approvals, and decisions across functional teams.
- Coordinate priorities and dependencies with functional leaders to support delivery commitments and improve visibility into capacity constraints.
- Help teams maintain focus on agreed outcomes while ensuring functional areas retain ownership of their respective deliverables and decisions.
Governance and Lifecycle Support- Support project progression through established lifecycle phases, governance reviews, readiness assessments, and stage-gate activities.
- Apply and promote PMO standards, templates, governance practices, and project management best practices across assigned initiatives.
- Support product lifecycle activities including planning, development, testing, certification support, commercialization readiness, sustainment, and product sunset when applicable.
- Coordinate supporting activities related to documentation, operational readiness, creative services coordination, process improvement, and special projects as assigned.
- Ensure required deliverables, approvals, documentation, handoffs, and decisions are tracked and followed up within agreed timelines.
Reporting and Stakeholder Management- Provide regular project updates, executive summaries, dashboards, delivery forecasts, and status reports to stakeholders, leadership, and the PMO.
- Communicate project health, risks, issues, dependencies, decisions, and recommendations in a clear and concise manner.
- Facilitate stakeholder alignment and support decision-making by documenting rationale, action items, owners, and follow-up.
- Escalate critical delivery concerns through the appropriate governance or leadership channels.
PMO Continuous Improvement- Support adoption of PMO standards, metrics, templates, tools, and reporting practices.
- Facilitate lessons learned, retrospectives, and continuous improvement activities to improve project execution and delivery predictability.
- Support organizational change, process adoption, and cross-functional alignment related to new workflows, tools, standards, or business practices.
- Contribute to PMO maturity by identifying opportunities to improve visibility, accountability, governance, and delivery performance.
- Perform other responsibilities as assigned by the manager.
SKILLS AND EXPERIENCE:Required Qualifications:- Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or related field, or equivalent combination of education and relevant experience.
- 2+ years of project management, project coordination, delivery management, operations, or product development experience.
- Experience managing cross-functional initiatives in a technology, software, hardware, gaming, manufacturing, creative production, or product development environment.
- Strong knowledge of project management methodologies, governance practices, tools, templates, and reporting standards.
- Experience managing schedules, dependencies, risks, issues, action items, stakeholder communications, and project reporting.
- Ability to manage multiple concurrent initiatives with evolving priorities, competing deadlines, and cross-functional dependencies.
- Strong organizational skills, attention to detail, and ability to translate complex information into clear plans, actions, and communications.
- Strong verbal and written communication skills in French and English.
- Ability to work effectively with technical, creative, operational, compliance, commercial, and leadership stakeholders.
- Proficiency with Microsoft Office and common project management or collaboration tools such as Teams, Jira, Easy Redmine, Smartsheet, Microsoft Project, or similar platforms.
Preferred Qualifications:- Experience in the casino gaming, entertainment technology, video game, software, hardware, or regulated product environment.
- Experience supporting Stage-Gate, NPDI, Product Lifecycle Management, commercialization, or operational readiness frameworks.
- Experience with Agile, Waterfall, or hybrid delivery approaches.
- PMP, CAPM, PMI-ACP, Certified Scrum Master, or equivalent project management certification.
- Experience supporting certification, manufacturing readiness, documentation coordination, product launch, sustainment, or product sunset activities.
- Experience working with globally distributed engineering, product, creative, or operational teams.
Core Competencies- Execution Discipline: Creates structure, follows through on commitments, and keeps projects moving toward agreed outcomes.
- Communication: Communicates clearly with diverse stakeholders and adjusts detail level based on the audience.
- Collaboration: Builds trusted relationships across departments and helps teams align on priorities, dependencies and decisions.
- Problem-solving: Identifies risks early, asks the right questions, and supports practical resolution of issues.
- Adaptability: Works effectively across different types of projects, teams and business priorities.
- Accountability: Maintains visibility, follows up consistently, and ensures that actions, owners and decisions are clearly tracked.
ASSETS:- Other relevant professional certifications.
- Very good interpersonal and adaptability skills.
PHYSICAL DEMANDS:- In the course of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands and fingers to touch and handle equipment, tools or controls.
- Specific visual abilities required for this job include near and distance acuity, peripheral awareness, depth perception and focus flexibility.
RÉSUMÉ DU POSTE:Relevant du gestionnaire de livraison de projets, bureau de gestion de projets (PMO), le chef de projet PMO II sera affecté à diverses tâches selon les besoins de l'organisation : initiatives de livraison de produits, projets spéciaux, activités d'amélioration continue, coordination des services créatifs, documentation ou préparation opérationnelle, et autres priorités d'affaires. Le rôle offre un soutien flexible en gestion de projet, tout en s'assurant que les équipes fonctionnelles conservent la responsabilité de leurs livrables respectifs, des décisions techniques, des approbations et des engagements opérationnels.
RESPONSABILITÉS PRINCIPALES:Planification et livraison de projets- Diriger et coordonner les projets attribués, de leur initialisation jusqu'à leur exécution, incluant la préparation au lancement, le maintien en exploitation ou la fermeture.
- Définir et tenir à jour une portée, des objectifs, des échéanciers, des jalons, des dépendances, des risques, des enjeux et des résultats attendus clairs pour chaque projet.
- Élaborer et tenir à jour les plans de projet, échéanciers, registres des actions de suivi, registres RAID, mises à jour d'état ainsi que la documentation de projet connexe.
- Surveiller l'avancement des projets et effectuer les suivis nécessaires auprès des parties prenantes afin de maintenir la visibilité, la responsabilisation et la progression de la livraison.
- Soutenir la résolution des obstacles et faire remonter les risques ou les problèmes en présentant clairement les faits, les options, les recommandations et les mesures de redressement.
Coordination interfonctionnelle- Faciliter l'alignement entre la gestion de produits, les studios de jeux, l'ingénierie, l'assurance qualité, la conformité, la fabrication, les équipes commerciales, les opérations, les services créatifs et les autres équipes, au besoin.
- Coordonner les réunions de projet, les séances de planification, les revues de jalons, les discussions sur la préparation et les activités de suivi.
- Veiller à ce que les responsables, livrables, échéanciers, transferts, approbations et décisions soient clairement définis entre les équipes fonctionnelles.
- Coordonner les priorités et les dépendances avec les responsables fonctionnels afin de soutenir les engagements de livraison et d'améliorer la visibilité sur les contraintes de capacité.
- Aider les équipes à garder le cap sur les résultats convenus, tout en veillant à ce que les secteurs fonctionnels conservent la responsabilité de leurs décisions et de leurs livrables respectifs.
Soutien à la gouvernance et au cycle de vie- Soutenir la progression des projets dans les phases établies du cycle de vie, les revues de gouvernance, les évaluations de préparation et les activités de points de contrôle.
- Appliquer et promouvoir les normes, les modèles, les pratiques de gouvernance et les meilleures pratiques de gestion de projet du service PMO dans le cadre des initiatives attribuées.
- Soutenir les activités du cycle de vie des produits, notamment la planification, le développement, les essais, le soutien à la certification, la préparation à la commercialisation, le maintien en exploitation et le retrait de produits, le cas échéant.
- Coordonner les activités de soutien liées à la documentation, à la préparation opérationnelle, à la coordination des services créatifs, à l'amélioration des processus et aux projets spéciaux assignés.
- Veiller au suivi et au traitement des livrables, des approbations, de la documentation, des transferts et des décisions dans les délais convenus.
Rapports et gestion des parties prenantes- Fournir régulièrement aux parties prenantes, à la direction et au servicePMO des mises à jour de projet, des synthèses destinées à la direction, des tableaux de bord, des prévisions de livraison et des rapports d'état.
- Communiquer de façon claire et concise l'état des projets, les risques, problèmes, dépendances, décisions et recommandations.
- Faciliter l'alignement des parties prenantes et soutenir la prise de décision en documentant les justifications, les actions de suivi, les responsabilités attribuées et les suivis nécessaires.
- Faire remonter les préoccupations critiques liées à la livraison par les canaux de gouvernance ou de direction appropriés.
Amélioration continue du PMO- Soutenir l'adoption des normes, des indicateurs, des modèles, des outils et des pratiques de production de rapports du servicePMO.
- Faciliter la tenue de séances de leçons apprises, les
