ICF Next

PMO Director / Program Operations Manager (Florida, Texas REMOTE)

ICF Next$119K — $202K *
US-Anywhere
+ 2 other locationsRemote
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field; master's degree preferred.
  • PMP certification preferred.
  • 8+ years managing large state or federally funded health programs.
  • Experience with CMS, CDC, HRSA compliance environments.
  • Proven ability to lead multidisciplinary teams in complex implementations.
  • Experience creating PMO structures with risk management processes.
  • Solid understanding of state health systems and safety-net provider networks.

Responsibilities

  • Provide operational leadership for health transformation initiatives.
  • Manage daily program execution and compliance tracking.
  • Establish integrated project schedules and documentation workflows.
  • Coordinate procurement lifecycle activities and contract monitoring.
  • Oversee onboarding and training processes for new team members.
  • Monitor operational risks and provide escalation to senior leadership.
  • Prepare recurring and ad hoc reports for stakeholders.

Benefits

  • Up to 25% travel required for the role.
  • Access to professional development and training resources.
Full Job Description
PMO Director / Program Operations

You are required to live in Florida or Texas to be considered for this role.

Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement.

Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements.

Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff understand compliance expectations, reporting cycles, and governance processes.

Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready.

Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls.

Up to 25% travel may be required.

Basic Qualifications:

  • Bachelor's degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master's degree preferred.
  • PMP certification preferred.
  • Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives.
  • Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements.
  • Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement.
  • Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff.
  • Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings.
  • Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments.
  • Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred.


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Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$119,323.00 - $202,850.00

Texas Remote Office (TX99)

About ICF Next

ICF Next is a global marketing and communications agency that provides a wide range of services to clients in various industries, including healthcare, energy, and transportation. The company was founded in 1969 and is headquartered in Fairfax, Virginia. ICF Next offers a comprehensive suite of services, including branding, digital marketing, public relations, and social media management. The company has a strong reputation for delivering innovative and effective solutions that help its clients achieve their business objectives. ICF Next is committed to sustainability and social responsibility, and it has received numerous awards for its work in these areas.
Learn more about ICF Next
Size
8,000 employees
Market Cap
$1.8 billion
Industry
Net Income
$54.9 million
Founded
1969
5 Year Trend
+5.6%
Revenue
$1.5 billion
NASDAQ

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