Apple

Platforms Solutions Manager, App Store and Apple Arcade

Apple$130K — $180K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of experience in business operations, product management, or digital transformation projects
  • 4 years of experience with content management, CRM, or workflow management solutions, preferably Airtable
  • 3+ years in management consulting or at a high-growth technology firm, with a preference for digital media experience
  • Experience managing complex projects on a global scale
  • Strong ability to synthesize large amounts of information for diverse audiences
  • Excellent project and relationship management skills
  • Undergraduate degree in Information Systems, Operations, or related field; Advanced degree preferred

Responsibilities

  • Lead the development of business process and technology roadmaps with global teams and management.
  • Analyze operations and propose workflows to improve efficiency globally and country-specific.
  • Implement Airtable and other workflow solutions for App Store and Apple Arcade.
  • Collaborate with decision-makers to identify short- and long-term operational solutions.
  • Document and prioritize business requirements for process improvements and tech solutions.
  • Work with engineering teams and vendors to support tool development and track implementation risks.
  • Create and document process flows and guidance for new business initiatives.

Benefits

  • Innovative work environment that fosters creativity and problem-solving.
  • Opportunity to work with cross-functional and global teams.
  • Exposure to advanced technologies and tools in a leading organization.
  • Scope for professional growth and leadership in a dynamic setting.
Full Job Description
We are seeking a hardworking and passionate individual to join the App Store Business Operations team. You will lead opportunities to optimize global business operations of the App Store and Apple Arcade for iOS, Mac, iMessage, Apple TV, and Apple Watch and support the development and roll-out of innovative processes and technology solutions that will increase efficiencies and scale the business.

In this role, you will: Work with cross-functional global teams and senior management to lead the development of business process and technology roadmaps that align with long term divisional strategies. Analyze current state operations and propose workflows and tool solutions that drive improvements to the organization WW or for addressing country-specific needs. Lead the deployment and implementation of Airtable and other workflow solutions for App Store and Apple Arcade business teams. Partner with key decision makers across business teams to identify and define short term and long term solutions to operational challenges. Document business requirements for process improvements/ technology solutions and prioritize these in alignment with strategic business goals. Work with internal engineering teams, and external vendors as needed, to support the build and implementation of tools that promote the growth of the business; you will track risks/issues with development, ensure business requirements are met and advocate for future enhancements. Develop and document process flows and related tool guidance for new business processes resulting from business initiatives. Support leadership in implementing new ideas effectively within the Apple culture and managing changes to maximize the partner adoption of new tools or processes.

8 years of experience in business operations, product management and/ or digital transformation projects 4 years of experience developing content management, CRM or workflow management solutions for global processes/ organizations (e.g. Airtable)

3+ years of relevant experience in management consulting or at a high-growth technology firm; Digital Media industry experience preferred Experience working on a global scale across all levels of the organization and managing the implementation of complex projects Ability to synthesize large amount of information and data to create a clear story digestible to different types of audience - business, engineering, executives etc Excellent business sense, project management skills, relationship management skills, and the ability to understand and resolve complex business issues Excellent communication skills (written and verbal) and presentation skills Have an enthusiastic outlook to problem solving and willingness to adapt in a highly demanding, collaborative and fast-paced environment with rapidly changing direction and new challenges Knowledge of the iOS, macOS and App Store ecosystem a plus Undergraduate degree in Information Systems, Operations, Business or related field preferred; Advanced degree a plus / or equivalent experience

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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