The Capability Analyst role will be a key player in the Platform Management Team. You will spearhead enablement across technical and operational workstreams that will help scale our payment network. In this role, you will partner across the organization including Project Managers, Product Managers, Analytics Team, and the Customer Success Team to manage our Approved Product List across each retailer, designing strategy to optimize the platform.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:- Primarily assigned to own operations for our Healthy Savings Perks and Discounts program enabling promotions for our member population
- As assigned, this position will support to maintain and/or enable Approved Product List (APL) across retailers working with cross-functional teams
- Collaborate frequently with the Product Team to help design, optimize, or solve technical hurdles
- Support data analysis to monitor and innovate relevant metrics on the platform and subsequently help bridge identified gaps with the Team
- Prepare and present strategies and business reviews to leaders and the broader Team
- Remediate, administer, and report APL related issues across the platform
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 3+ years of related work experience in operations
- 3+ years in consumer payments, healthcare, finance or related industry
- 3+ years of working on large data sources with a primary focus on data manipulation and governance
- Deep proficiency with MS Excel and/or SQL
Preferred Qualifications:- Experience using JIRA and other project management tools
- Working knowledge of retail SKU/UPC data
- Solid background using analytical tools SQL, R/ SAS, or Python, including data visualization tools (Power BI or Tableau)
- Proven ability to manage multiple tasks in a fast-paced environment
- Proven sound judgment, problem resolution, decision-making, & experience working under strict deadlines
- Proven excellent conceptual, problem solving, and analytical skills
- Proven great communication skills, experienced in storytelling and deck creation
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
