Short Intro and About the Job

We are currently looking to hire a Plant Quality Change Manager based in Jacksonville, FL!

The Plant Quality Change Manager (PCM) is responsible for leading and embedding structured quality, food safety, and operational changes that strengthen performance and protect consumers within a manufacturing environment. This role ensures that new or updated processes, systems, and ways of working are effectively designed, implemented, and sustained across the plant through strong change governance, cross-functional coordination, and regulatory compliance.

Key Responsibilities

As a key member of our team, you will play an important role in driving our mission forward. The following responsibilities outline the core expectations and contributions for this position:

• Lead and govern cross-functional change initiatives to design, implement, and embed quality, food safety, and operational process changes into daily plant operations
• Plan and execute quality and food safety-related changes to processes, systems, and ways of working, ensuring compliance with regulatory requirements, Danone standards, and site-specific quality frameworks
• Assess change impacts, risks, and site readiness, identifying mitigation actions to protect product and consumer safety and enable effective adoption.
• Partner with cross-functional stakeholders (Quality, Operations, Supply Chain, Laboratories, and Suppliers) to ensure alignment, accountability, and smooth execution of change initiatives.
• Drive implementation of control plans, testing strategies, acceptance criteria, and SPC methodologies supporting process and system changes.
• Enable change readiness through structured communication, training, and capability building, ensuring understanding and adoption at all organizational levels
• Monitor adoption, effectiveness, and sustainability of changes using KPIs, analytics, and performance reviews, adjusting approaches as needed.
• Support continuous improvement and transformation initiatives, including IWS pillar activities, standardization, digitalization, and quality system programs (e.g., CIP, deviations, nonconformances, complaint-driven changes) with a consumer-centric mindset.

Physical Demands

• This role requires lifting up to 40 lbs.
• This role could include standing, observing processes in a manufacturing environment for extended periods of time.

Work Environment

• Work is performed in a manufacturing environment with exposure to moderate noise and temperature variations.
• Work schedules could include nights, weekends and/or holidays to provide the ability to support a 24/7 manufacturing environment as business needs dictate.

Engagement in our Integrated Work Systems

Ensure adherence to plant standards and procedures (including but not limited to GMP, AIB, FDA, IWS, Quality, Safety, Finance, ISO, HOPE, Danone Behaviors, Daily Direction Setting, Driving OE). As a fundamental piece of the organization, your responsibility is to participate and own the implementation and deployment of IWS system and its pillars (Leadership foundation, Daily Direction Setting, Driving OE; Autonomous Maintenance; planned Maintenance; Focused Improvement; Education and Training; Environmental, Health and Safety; Quality; Organization; Supply Network; Early Equipment Management) with the objective of owning your space, owning your performance (Safety, Quality, Cost, Delivery, Mobilization, Nature) and owning your continuous improvement.

Compensation & Benefits:

Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.

About You

The ideal candidate will bring a combination of education, experience, and skills that enable them to excel in this position. The following qualifications outline what we're looking for, including both required and preferred criteria:

Education & Experience:

• A bachelor's or master's degree in food science, Food Technology, Microbiology, Chemistry, Biotechnology, Pharmacy, or a related scientific discipline, required.
• Minimum 3 plus years' experience in a quality, food safety, or regulatory role (QA, QC, QS, RA) within food/beverage manufacturing or another regulated industry (pharmaceuticals, medical devices, biotechnology), required.
• At least 3 years of leadership or change-driving experience, delivering measurable improvements within an integrated management system environment.
• Hands-on experience in a processing and manufacturing environment, with the ability to assess operational risks and impacts.

Knowledge, Skills & Abilities:

• Strong working knowledge and practical application of Quality and Food Safety Management Systems (ISO standards, ISO/FSSC 22000, PRPs, HACCP, GMP).
• Excellent communication, facilitation, and training skills, enabling effective stakeholder engagement and capability building.
• High level of digital and data fluency, with experience using analytics, dashboards, and systems such as Power BI, LIMS, and SAP.
• Demonstrated ability to lead change in complex, regulated environments.
• Ability to support a 24/7 manufacturing environment as business needs dictate.

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