Physician Liaison and Community Manager

Spring Fertility

• $90K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 3+ years of healthcare or sales experience, preferably with physicians
  • Familiarity with Salesforce or other CRM platforms is a plus
  • Valid driver's license and clean driving record required
  • Strong interpersonal skills and attention to detail essential

Responsibilities

  • Conduct physician outreach and develop relationships
  • Position Spring Fertility as a leader in the field
  • Introduce new physicians to the market
  • Maintain regular contact with referring physicians and staff
  • Develop new relationships with prospective accounts
  • Report weekly on referral volume and outreach effectiveness
  • Coordinate patient-facing events to enhance brand awareness

Benefits

  • Competitive medical, dental, and vision plans
  • Paid time off for personal time
  • Access to BetterHelp therapy sessions
  • Commuter benefits and discounted insurance rates
  • 401(k) with up to 4% company match
  • Comprehensive fertility and parental leave benefits
  • Career development opportunities in a growing organization
  • Employer-paid life and disability insurance
Full Job Description
Role Summary

The Physician Liaison and Community Manager is responsible for implementing initiatives designed to facilitate the development of relationships between Spring Fertility physicians and referring physicians, medical practice groups, supplementary wellness providers, and community partners in order to increase referral volume. We are looking for a get-it-done person with excellent interpersonal skills and a keen attention to detail. This person is a creative but metrics-driven individual with an understanding of relationship building and event management best practices. The primary responsibility is establishing and maintaining positive, effective relationships and ongoing communications with physicians and medical practice groups.

Day-to-day duties include:
  • Physician outreach and relationship development
  • Positioning Spring as a leader in fertility care
  • Introducing new Spring physicians to the market
  • Make regular contact (via in-person meetings, telephone, email or other channels) with existing network of referring physicians, office managers, community grand rounds coordinators and other staff to build relationships necessary to drive referral patient volume
  • Develop and foster new relationships with prospective accounts
  • Report weekly on referral volume by channel, tracking activity and effectiveness of outreach
  • Coordinate patient- and prospective patient-facing events to drive brand awareness, including but not limited to in-house informational sessions, community events, events/conferences, etc.
  • Maintain outreach schedule for Spring Fertility physicians in the community
  • Work closely with Marketing to develop collateral to support outreach
Education, Licenses, Certifications
  • Bachelor's Degree
  • Minimum of three years healthcare or sales experience; previous sales experience working with physicians preferred
  • Experience working within Salesforce or other CRM platforms a plus
  • A valid driver's license, active insurance, and a clean driving record are required due to the territory and field-based nature of this position
Employment Type

This is a full time exempt position that requires travel within the region and contribution to company events outside of business hours
Compensation

The base salary range for this role is $90,000-$110,000 annually. This role also has bonus potential. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Benefits

Investing in You Today and Tomorrow

Supporting your well-being
  • Competitive medical, dental, and vision plans
  • Paid time off to recharge and enjoy personal time
  • Access to BetterHelp therapy sessions for mental and emotional wellness
  • Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future
  • 401(k) with up to a 4% company match
  • Comprehensive fertility and parental leave benefits
  • Career development opportunities in a fast-growing organization
  • Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

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