Summary

The VISN Pharmacy EHR Informatics/Solution Consultant - Outpatient/Supply Chain serves as the dedicated subject matter expert for outpatient pharmacy operations and pharmacy supply chain functionality within the Federal Electronic Health Record (EHR). This position provides focused, domain-specific informatics leadership and issue resolution for outpatient dispensing, outpatient workflow, medication distribution, pharmacy automation, and pharmacy supply chain systems across VISN facilities.

Duties

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Major Duties:

• Provides subject matter expertise to assist with the integration of clinical and informatics processes necessary to achieve successful adoption of new technologies in the outpatient and supply chain domains.
• Responsible for providing on-going technical and clinical expertise to assure consistent delivery of high-quality information structures, information processes, and information technology within this scope.
• Ensures dedicated, targeted representation for the outpatient and supply chain domains at required VISN and national meetings, workgroups, and voting bodies.
• Receives and triages reports of EHR issues related to outpatient pharmacy and supply chain, ensures issues are routed appropriately for resolution, provides troubleshooting and validation support, and communicates resolution outcomes.
• Maintains the skill and knowledge necessary to train outpatient pharmacists for virtual pharmacy and surge support programs, ensuring VISN facilities have a ready, trained workforce to flex outpatient staffing during periods of high demand or contingency operations.
• Represents VISN Pharmacy on national Federal EHR optimization initiatives, special projects, the Tier 1 Pharmacy SME Team, and multiple national and VISN-level workstreams related to outpatient pharmacy and supply chain functionality.
• Performs any clinical or operational duties as needed to support VISN Leadership and Pharmacy Informatics, consistent with the outpatient/supply chain scope of this position.

Work Schedule: 07:30am - 4:00pm.

Telework: Ad-hoc.

Virtual: This is not a virtual position.

Functional Statement #: 10365F.

Relocation/Recruitment Incentives: Not Authorized.

Permanent Change of Station (PCS): Not Authorized.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education:

1. Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois [redacted]; phone: [redacted], or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
2. Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).

• Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision. All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

1. Employees grandfathered into the GS-660 occupational series may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
2. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration, that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.
3. If a licensed pharmacist who was retained under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

Grade Determinations:

Pharmacist VISN Program Manager Experience GS-14:

In addition to the GS-13 requirements, must have 1 year of experience equivalent to the next lower grade level. National or VISN Program Manager. Responsible for the management of national or VISN level programs. These programs include collaboration with other Federal agencies (e.g., National Institutes of Health, Public Health Service, Department of Defense, Food and Drug Administration (FDA), Centers for Disease Control, etc.) or organizations outside the Federal health care system. Programs of this magnitude are directed by VA Central Office or a VISN. (NOTE: VISN Pharmacist Executives are not included in this category.)

Demonstrated KSAs:

1. Skill in persuading others and gaining cooperation to accomplish goals.

2. Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.

3. Skill in utilizing regulatory and quality standards to develop and implement operational programs.

4. Skill in managing multiple people or programs.

5. Skill in utilizing available resources to support the mission and goals of the organization.

6. Ability to plan, organize and direct the functions of the pharmacy staff

Preferred Experience:

Outpatient/Supply Chain position: The preferred candidate would have at least 2 years of VHA Pharmacy Informatics experience, and/or completed a PGY-2 residency in Pharmacy Informatics. Specific skillsets needed include but are not limited to: Proficient use of the Federal EHR, computer programs (e.g., Microsoft Office, Pyramid, SQL) and knowledge of outpatient pharmacy dispensing systems and pharmacy supply chain/inventory management applications, including Omnicell, ScriptPro, and related automation platforms. Demonstrated knowledge of outpatient pharmacy workflow and pharmacy supply chain/logistics processes (e.g., Prime Vendor ordering, CMOP, automated dispensing and inventory systems, controlled substance inventory tracking). Ability to apply statistical analysis and health care outcome principles to program evaluation. Ability to effectively communicate verbally and in writing, including in national workgroup and committee settings. Demonstrates an understanding of quality assurance as it relates to outpatient pharmacy and supply chain operations.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-14. The actual grade at which an applicant may be selected for this vacancy is a GS-14.

Physical Requirements: The work is sedentary. There may be some walking, standing, bending, and carrying light items.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.