Job DescriptionAbout the Role
Join a team that plays a critical role in supporting the onboarding, administration, and servicing of Personal Trust and Agency accounts within Wealth Management. As a Personal Trust New Account Onboarding Specialist, you will partner with Private Wealth Advisors and internal business partners to facilitate the opening and maintenance of fiduciary and investment management accounts while ensuring accuracy, compliance, and a high-quality onboarding experience.
This is an operations-focused, internal-facing role with no direct client communication. You'll work alongside a team of specialists who support a wide variety of account types and collaborate across multiple business areas to move accounts through the onboarding process efficiently and accurately.
What You'll Do- Support the onboarding and administration of new fiduciary and investment management accounts (IRAs, Charitable, Entity, Agency, Trust and Estate accounts, etc.)
- Review account requests and documentation for completeness, accuracy, and compliance with requirements.
- Prepare account opening agreements and onboarding documentation.
- Coordinate with internal partners throughout the onboarding lifecycle.
- Monitor account requests through multiple workflows, systems, and approval stages.
- Perform quality reviews before onboarding packages are transferred to account-opening teams.
- Complete account maintenance and recode requests for existing accounts.
- Help administer a variety of account types, including Trust, Estate, Agency, IRA, Charitable, Entity, and other fiduciary accounts.
- Ensure account administration aligns with governing documents, applicable state statutes, and company policies and procedures.
- Support risk management activities and maintain compliance with corporate and regulatory requirements.
- Meet established service-level expectations while maintaining a high level of accuracy and quality.
Basic Qualifications
- Three years or more of related experience
Preferred Skills/Experience
- Bachelor's degree
- Personal trust, wealth management, trust, fiduciary or related financial services experience
- Experience supporting account onboarding, account administration, or financial operations.
- Familiarity with trust, estate, agency, investment management, retirement, or charitable account administration
- Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
- Strong attention to detail and commitment to accuracy
- Ability to multitask and meet established deadlines in a dynamic work environment
- Exhibits analytical, problem-solving, decision-making, and organizational skills
- Exhibits customer relation skills, interpersonal, and verbal and written communication skills
- Understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients
- Proficient in Microsoft Office applications, preferably Excel
Location Expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00
