Title: Contracts and Customer Data Coordinator

Position Summary:

Responsible for managing contracts, customer master data, and compliance processes across North and Latin America. Acts as a coordinator between legal, contract management, and global customer data teams while supporting distributor network initiatives and cross-functional projects. Ensures accurate documentation, process adherence, and alignment with company policies, ethics, and business objectives.

Key Accountabilities:

• Ensure sales contracts and frame agreements are updated and valid
• Maintain the internal contract database
• Updated and maintain customer master data in SAP
• Regional liaison to the network legal team
• Regional support for the contract management team
• Regional representative on the global customer master team
• Ensure contractual documents (or relevant information) are communicated and retained as required
• Create, develop and comply with local work instructions
• Maintain training material
• Engage in strategic campaigns and initiatives to manage Distributor Network in North and Latin America
• Participate in cross-functional projects with Network(Strategy), Marketing, Finance and Technical Teams
• Prepare presentations for Senior Leadership
• Support and execute project work assigned to the Network & Distribution Team
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
• Adhere to company and professional ethics governing the handling of confidential information and the observation of confidentiality
• Maintain professional relationships with company employees, clients and customers, both internal and external
• Represent the company professionally in all interactions both internally and externally
• Promote a compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code Of Conduct.

Basic Requirements:

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor's degree in Business or Sales and 3 years of experience in supply chain, distribution management, project management, service operations; or 7 years of experience in related fields

Preferred Qualifications:

• Strong knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for contract processing, and evaluation of customer satisfaction
• Previous experience using analytical, organizational, and administrative skills to identify and solve problems
• Previous experience in Project Management fields

Job Posting Date

Benefits

The Business UnitPower Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brandmtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.