Performance Manager

Recall Masters, Inc

$70K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Fixed Ops experience required
  • 5+ years in a B2B client-facing role
  • Strong consultative skills and relationship-building capabilities
  • Excellent communication skills
  • Proven track record in client retention and growth
  • Familiarity with Salesforce is a plus

Responsibilities

  • Manage and grow an assigned book of business
  • Build strong relationships with clients
  • Drive referrals and upsells
  • Assist dealerships in maximizing Recall Masters' solutions
  • Act as a trusted advisor to clients
  • Enhance client retention and performance

Benefits

  • High-accountability work environment
  • Supportive company culture
  • Opportunity for personal and professional growth
  • Engaging role with impactful client interactions
  • Involvement in shaping long-term client success
Full Job Description
Performance Manager Recall Masters | Orange County, CA This role is perfect for someone who thrives in a high-accountability, high-support environment and knows how to turn client engagement into retention, growth, and long-term value. What you'll do: Manage and grow an assigned book of business, build strong client relationships, drive referrals and upsells, and help dealerships get the most out of Recall Masters' solutions. You'll be a trusted advisor to your clients and a key driver of retention and performance. What you bring: • Fixed Ops experience required • 5+ years in a B2B client-facing role • Strong consultative, relationship-building, and communication skills • Proven ability to retain, grow, and support client accounts • Salesforce experience is a plus

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