PERC Supervising Program Specialist*

County of San Bernardino, CA

$79K — $111K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant fields such as English, Education, Business/Public Administration, or related area.
  • Two years of human/social services experience with a focus on administrative and organizational development.
  • Experience in project management affecting program monitoring/evaluation and implementation.
  • Proficient in developing training tools and needs assessments for department-wide policies.
  • Second-level supervisory experience in a public sector human/social services program.

Responsibilities

  • Oversee training and development staff for program development and analysis.
  • Develop policies, procedures, and training tools for the Transitional Assistance Department (TAD).
  • Manage complex projects impacting multiple departments and assess program efficiency.
  • Monitor contract compliance and technology upgrades.
  • Coordinate training on legislative and regulatory changes.

Benefits

  • Health, dental, vision, and life insurance options available.
  • Flexible work schedules contingent on performance.
  • Service-based programs and coverage for eligible dependents.
  • Access to voluntary benefits tailored to employee needs.
Full Job Description
Salary : $79,268.80 - $111,675.20 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 26-19886PERC-01
Department: Human Services - Performance, Education, Resource
Opening Date: 09/05/2026
Closing Date: 9/18/2026 5:00 PM Pacific
FLSA: Exempt

The Job
Performance, Education & Resource Centers (PERC) is recruiting for a Supervising Program Specialist for the Transitional Assistance Department (TAD) training unit. The incumbent will oversee training and development staff engaged in the following: program development activities, analysis, and training; and recommending and developing policies/procedures and knowledge asset/tools/trainings for TAD programs. The Supervising Program Specialist will also manage projects for department initiatives that are the most complex and impact multiple departments; evaluating program efficiency, monitoring contract compliance, and overseeing technology upgrades.
For more detailed information, refer to the job description.
*Official Job Title: Supervising Program Specialist
EXCELLENT BENEFITS!
To review job-specific benefits, refer to: Summary of Benefits and the General (Teamsters) Compensation Plan

Flexible schedules may be offered contingent upon satisfactory work performance and as business needs dictate.

9/80 and hybrid schedules are a privilege, and availability may vary depending on work assignment.
CONDITIONS OF EMPLOYMENT





Minimum Requirements

Candidates must meet the education requirement and one (1) of the experience requirements:
EDUCATION:

A bachelor's degree from an accredited institution in English, Education, Business/Public Administration, Liberal Arts, Communication, Organizational Development, Computer Science, Social/Behavioral Science, Natural Science, or a closely related field.
-AND-

EXPERIENCE:Applicant must meet one (1) of the following options:OPTION 1:

Two (2) years of full-time experience within a human/social services agency or educational institution, which includes primary responsibility for administrative, organizational development duties, including: facilitating complex project management duties that affect program monitoring/evaluation and implementation, and training on legislative/regulatory changes. Experience must include conducting research and analysis, providing recommendations for process improvement, developing scopes of work for assigned projects, and/or conducting needs assessments to develop training tools for department-wide policies and procedures.

OPTION 2:

Two (2) years of full-time equivalent second-level supervisory experience in a public sector human/social services program. (Second-level supervisory experience is defined as managing through subordinate level supervisors.)
Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Selection Process
Application Procedure:

Complete and submit the online employment application and supplemental questionnaire by 5:00PM, September 18, 2026.
Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Do not refer to a resume as it will not be reviewed.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.





San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate * for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

*Retirement benefits subject to change.
01

Instructions: The information on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly evaluated. Do not refer to a resume as it will not be reviewed.
  • I have read and understand the above statement.

02

Education: Do you possess a completed bachelor's degree (or above) from an accredited institution in English, Education, Business/Public Administration, Liberal Arts, Communication, Organizational Development, Computer Science, Social/Behavioral Science, Natural Science, or a closely related field?
  • Yes
  • No

03

Education: List your completed degree(s) and field of study (major/minor).

Note: Degree information must also be listed in the Education section of your application.

If none, indicate "N/A."
04

Experience: Indicate which option best describes your qualifying experience. Experience must be clearly described in the work experience section of your application.
  • Option 1: Two (2) years of full-time experience within a human/social services agency or educational institution, which includes primary responsibility for administrative/organizational development duties, including: facilitating complex project management duties that affect program monitoring/evaluation and implementation, and training on legislative/regulatory changes. Experience must include conducting research and analysis, providing recommendations for process improvement, developing scopes of work for assigned projects, and/or conducting needs assessments to develop training tools for department-wide policies and procedures.
  • Option 2: Two (2) years of full-time equivalent second-level supervisory experience in a public sector human/social services program. (Second-level supervisory experience is defined as managing through subordinate level supervisors.)
  • None of the above.

05

Management/Supervisory/Lead Worker Experience: Provide the following information for positions held as a regular manager/second-level supervisor, first-level supervisor or lead worker (not as a backup in case of absence):

1) Official position title 2) Dates of employment 3) Employer 4) Number and titles of positions supervised 5) Scope of responsibilities

Example: 1) TAD Operations Manager 2) 5/2010-present 3) San Bernardino County TAD 4) Supervised 2 EWS Is, 5 EW IIs and 5 OAs 5) Performed the following: hiring, disciplinary actions, created WPEs and reviewed with employees, advised on work problems, assigned and reviewed work, trained staff.

If none, indicate "N/A."
06

Special Skills: Indicate which of the following areas you have work experience in. Provide details regarding your experience in the following Supplemental Questions.
  • Research and Analysis
  • Program/Policy Development and Implementation
  • Project Management
  • Developing Knowledge Asset Tools/Trainings for Social Services Agency(s)/Department(s)
  • None of the above

07

Research and Analysis: Describe your experience researching, examining and analyzing new/pending federal or state laws and regulatory/legislative changes to determine the potential impact on existing programs and making recommendations. Specify any experience in this area related to government programs. Include your employer(s) and job title(s) where experience was gained.

If you do not have this type of experience, indicate "N/A."
08

Program/Policy Development and Implementation: Describe your experience developing, coordinating and implementing new programs/policies and/or operational modifications or changes to existing programs in a large department/organization. Include experience writing procedural/policy manuals, handbooks and other directives. Include your employer(s) and job title(s) where experience was gained.

If you do not have this type of experience, indicate "N/A."
09

Project Management: Describe your experience with project management. Include a brief description of the type of project(s) you have been involved with and synopsis of your responsibilities. Describe the project management tools you used, how project success was measured, and whether the project(s) was completed on time and under budget. Include your employer(s) and job title(s) where experience was gained.

If you do not have this type of experience, indicate "N/A."
10

Developing Knowledge Asset Tools/Training: Describe your experience conducting research and needs assessments in order to develop training curriculum. Include your employer(s) and job title(s) where experience was gained.

If you do not have this type of experience, indicate "N/A."
11

Computer/Technology Experience: Indicate which of the following you have experience with. Check all that apply.
  • Info Mapping
  • PowerPoint
  • Word
  • Excel
  • Publisher
  • Visio
  • Adobe Illustrator, Photoshop or InDesign
  • User Guide development
  • Help Desk support
  • Management information systems analysis/upgrades. Such as EMACS, etc.
  • Other
  • None of the above

12

Computer/Technology Experience: Describe your experience with each technology selected above in supplemental question #11. If none, indicate "N/A."
13

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that

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