People Operations Specialist

Air Apps

$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of recruiting experience in a fast-paced or consultancy environment.
  • Hands-on experience with Applicant Tracking Systems, particularly Ashby.
  • Proficient in LinkedIn tools and familiar with other sourcing platforms.
  • Experience in payroll, benefits, and employee services operations.
  • Strong attention to detail and organizational skills for managing multiple priorities.
  • Understanding of US labor laws and regulations affecting hiring.
  • Excellent English communication skills; proficiency in Portuguese is a bonus.

Responsibilities

  • Assist with HR tasks like payroll coordination and employee data management.
  • Clarify HR policies and respond empathetically to employee inquiries.
  • Support company-sponsored HR initiatives and team communications.
  • Own documentation tasks like creating and updating HR processes and SOPs.
  • Manage end-to-end recruitment tasks including job postings and candidate sourcing.
  • Collaborate with hiring managers to maintain hiring pipeline momentum.
  • Coordinate onboarding logistics and ensure new hires integrate smoothly.

Benefits

  • Apple hardware ecosystem for work.
  • Annual bonus offering.
  • Comprehensive medical insurance including vision and dental.
  • Short and long-term disability insurance.
  • 401k with up to 4% employer contribution.
  • Participation in the Air Conference for team collaboration.
  • Transportation budget provided.
  • Free meals at the hub offered.
  • Gym membership included.
Full Job Description
The Role

As a People Operations Specialist at Air Apps, you will be at the heart of our HR and recruiting operations. You'll ensure smooth and timely delivery of key people-related processes, from recruitment and onboarding to documentation and employee support. You'll play a critical role in maintaining a compliant, well-organized, and people-first work environment.

Responsibilities
HR Operations & Employee Support
  • Assist with day-to-day HR tasks including payroll coordination, benefits administration, and employee data management.
  • Clarify HR policies and respond to employee inquiries with empathy and accuracy.
  • Support internal HR initiatives, including company-sponsored people programs and team communications.
  • Take ownership of recurring documentation tasks, such as creating and updating internal HR processes, SOPs, and templates to ensure a compliant and well-documented HR environment.
Recruitment & Hiring Support
  • Manage end-to-end recruitment tasks including job postings, candidate sourcing, interview scheduling, and process coordination.
  • Collaborate with hiring managers to track progress, provide candidate updates, and maintain momentum throughout the hiring pipeline.
  • Help create a positive candidate experience from first contact to final offer.
Onboarding
  • Coordinate onboarding logistics, welcoming new hires and ensuring a smooth integration into the team.
Requirements
  • Minimum of 2 years of experience in recruiting, including sourcing, interviewing, and negotiating offers - ideally within a consultancy or fast-paced environment.
  • Hands-on experience with Applicant Tracking Systems, especially Ashby.
  • Proficient in LinkedIn tools, especially LinkedIn Recruiter, and familiar with other sourcing platforms and talent engagement strategies.
  • Experience supporting HR operations such as payroll, benefits, and employee services.
  • Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
  • Familiarity with the US labor law framework - you don't need to be a legal expert, but understanding the impact of current regulations on hiring and employee operations is a significant plus.
  • Excellent written and verbal communication in English; Portuguese proficiency is a bonus.
What benefits are we offering?
  • Apple hardware ecosystem for work.
  • Annual Bonus.
  • Medical Insurance (including vision & dental).
  • Disability insurance - short and long-term.
  • 401k up to 4% contribution.
  • Air Conference - an opportunity to meet the team, collaborate, and grow together.
  • Transportation budget
  • Free meals at the hub
  • Gym membership

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