People Operations Manager

G&C Auto Body

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of progressive HR experience
  • Strong knowledge of California employment law
  • Experience in workplace investigations and employee relations
  • Background in benefits administration and HR operations
  • Excellent communication, coaching, and relationship-building skills
  • Proficient with HRIS platforms and technological process improvements
  • Self-starter thriving in a dynamic, hands-on environment

Responsibilities

  • Lead employee relations matters and conduct workplace investigations
  • Draft and support corrective actions and performance improvement plans
  • Oversee onboarding, orientation, and employee lifecycle processes
  • Administer employee benefits and address employee inquiries
  • Ensure HRIS data integrity, reporting, and process improvements
  • Collaborate with leadership to enhance culture and employee engagement
  • Drive strategic People initiatives and continuous improvement projects

Benefits

  • Serve as second-in-command in the People Department
  • Support a rapidly growing organization with over 700 employees
  • Partner directly with executive leadership
  • Influence and shape HR processes and employee experience
  • Gain broad exposure to various HR domains including compliance and strategic projects
  • Work within a team culture of accountability and continuous improvement
Full Job Description
This is an opportunity to join one of California's largest and fastest-growing collision repair organizations, supporting more than 700 employees across 60+ locations. You'll have the opportunity to make a meaningful impact on employee experience, leadership effectiveness, compliance, culture, and organizational growth.

This is not a narrow HRBP role and it's not a purely administrative HR position. This is a broad, hands-on People Operations leadership role with ownership across employee relations, onboarding, benefits administration, HR operations, compliance, employee experience, and process improvement. The ideal candidate enjoys balancing strategic initiatives with hands-on execution and takes pride in owning the full employee lifecycle.

What You'll Do
  • Lead employee relations matters, workplace investigations, and manager coaching
  • Draft and support corrective actions, performance improvement plans, and employment documentation
  • Own onboarding, orientation, and key employee lifecycle processes
  • Administer employee benefits and support employee questions
  • Manage HRIS data integrity, reporting, and workflow improvements
  • Partner with leaders to strengthen culture, employee engagement, and organizational effectiveness
  • Support strategic People initiatives and continuous improvement projects

What We're Looking For
  • 6+ years of progressive HR experience
  • Strong California employment law knowledge
  • Experience conducting workplace investigations and managing employee relations matters
  • Benefits administration and HR operations experience
  • Strong communication, coaching, and relationship-building skills
  • Experience working in HRIS platforms and improving processes through technology
  • Self-starter who thrives in a fast-paced, hands-on environment

Why Join G & C?
  • Serve as the second-in-command within the People Department
  • Support a growing organization with 700+ employees and 60+ locations
  • Partner directly with executive leadership
  • Opportunity to shape HR processes, programs, and employee experience
  • Broad exposure across employee relations, benefits, HR operations, compliance, culture, and strategic projects
  • Competitive compensation and benefits
  • Join a team built on accountability, transparency, continuous improvement, and results

Compensation: $90,000 - $120,000 annually

Location: Santa Rosa, CA (5 days onsite)

Hours: Monday - Friday 8:00am - 5:00pm

If you're looking for an opportunity to expand your impact, take ownership, and help shape the future of a growing People function, we'd love to hear from you.

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