We9re looking for a proactive, people-first
People Operations Generalist to help build and scale an exceptional employee experience. This role is ideal for someone with 3-6 years of progressive HR or People Operations experience who thrives in a fast-paced startup environment, enjoys solving ambiguous problems, and can balance empathetic employee support with strong operational execution.
Responsibilities- Own and continuously improve core People Operations processes across the employee lifecycle, including onboarding, offboarding, employee data management, internal transfers, leaves, and employment changes.
- Serve as a trusted point of contact for employees and managers on day-to-day people policies, workplace questions, and employee experience matters.
- Partner with managers to provide practical guidance on basic employee-relations matters.
- Help administer benefits, leave programs, payroll inputs, HRIS processes, and employee records, ensuring accuracy, confidentiality, and a positive employee experience.
- Maintain and improve HR policies, employee handbook content, process documentation, templates, and internal people resources.
- Assist with performance management and talent processes, including review cycles, goal-setting, calibration preparation, employee surveys, and engagement follow-up.
- Use people data to identify trends, improve processes, and prepare recurring reports on headcount, attrition, hiring, engagement, and other people metrics.
- Contribute to scaling the People function by identifying manual or unclear processes and building practical, repeatable solutions.
Qualifications- 3-6 years of experience in Human Resources, People Operations, HR Generalist, or a similar role.
- Bachelor9s degree in Human Resources, Business, Psychology, or a related field, or equivalent practical experience.
- Experience working at a company during a period of rapid headcount growth or organizational change
- Demonstrated experience supporting multiple stages of the employee lifecycle, such as onboarding, benefits, HRIS administration, employee relations, performance management, and offboarding.
- Working knowledge of employment practices, HR compliance requirements, and employee-record confidentiality. Experience supporting multi-state or distributed workforces is a plus.
- Excellent written and verbal communication skills, with the ability to explain policies clearly and build trust across levels of the organization.
- Highly organized with strong attention to detail, follow-through, and comfort managing several priorities at once.
- A hands-on, resourceful mindset: you are comfortable creating structure where none exists and improving processes as the company grows.
- Experience with HRIS, applicant-tracking, payroll, and collaboration tools; familiarity with Rippling and Ashby a plus
