People Experience Generalist

Fluidstack

$110K — $170K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in HR/People operations or relevant field with a strong focus on process execution.
  • Experience with multi-country employment administration is a plus.
  • Familiarity with HRIS platforms, ideally Rippling or similar.
  • Excellent communication skills, both verbal and written, with a clear and approachable style.
  • Strong organizational skills, demonstrating reliability and attention to detail.

Responsibilities

  • Execute and improve employee lifecycle processes including onboarding, offboarding, and employment changes.
  • Ensure compliance with local employment regulations and maintain accurate employee records.
  • Measure and report on process efficiency and identify improvement opportunities.
  • Collaborate with cross-functional teams to ensure seamless execution of lifecycle events.
  • Manage and proactively address upcoming lifecycle events.
  • Build and maintain relationships with regional partners and vendors.

Benefits

  • Competitive total compensation package including salary and equity options.
  • Retirement or pension plan aligned with local norms.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off policy in accordance with local practices.
Full Job Description
Why This Role Exists

Employee lifecycle moments (onboarding, promotions, leave, and offboarding) shape how people experience the company. As Fluidstack grows across multiple geographies, executing these moments reliably becomes more complex. This role exists to ensure lifecycle processes run cleanly and consistently in each region.

About the Role

You will own the execution of core employee lifecycle processes in your region: onboarding, offboarding, employment changes, leave administration, and the operational work that keeps the employee experience running cleanly. These are the moments that shape how people feel about working here, and they deserve to be handled with care and precision.

Some lifecycle processes already exist, but this function owns how these moments are designed and delivered in practice. You will execute, improve, and evolve onboarding, offboarding, and other lifecycle events as the company grows, ensuring they remain clear, reliable, and thoughtful for the people experiencing them.We want someone who cares about the craftsmanship of these systems, even the parts no one else sees.

You report into People Ops and collaborate with cross-functional partners. Youre the person who makes sure nothing falls through the cracks during the moments that matter most to employees.

What You Will Do
First 30 Days
  • Complete onboarding and learn Fluidstacks lifecycle processes, systems (Rippling and adjacent tools), and regional requirements.
  • Shadow or review recent onboarding and offboarding cycles to understand current execution quality.
  • Build relationships with EE Partners, Workplace, and Finance counterparts in your region.
  • Identify any gaps between documented processes and actual execution in your geo.
By 60 Days
  • Own end-to-end execution of onboarding and offboarding for your region. No handoff confusion, no missed steps.
  • Process employment changes (role changes, promotions, transfers, leaves) accurately and on time.
  • Maintain clean employee records and ensure compliance with local employment requirements.
  • Surface process improvement opportunities with clear data: whats breaking, how often, and what it costs.
By 90 Days
  • Lifecycle processes in your region run reliably. Managers and employees trust the system.
  • Youve closed at least one meaningful process gap and can demonstrate the before-and-after.
  • You have a working relationship with regional vendors, legal, and compliance contacts.
  • Youre proactively managing upcoming lifecycle events rather than reacting to them.
What We Are Looking For
  • Intense curiosity about how systems and processes can be designed to serve people better.
  • Love of learning. Employment practices vary across regions and evolve constantly, and you find that interesting rather than tedious.
  • Kindness and empathy, especially during the lifecycle moments that matter most to people: their first day, a leave of absence, a departure.
  • A customer-first mindset. Your customers are Fluidstack employees, and you treat every interaction with them accordingly.
  • Clarity, approachability, and precision in communication.
  • You have executed HR/People operations processes before and you care about getting the details right.
  • You understand that lifecycle moments (first day, last day, parental leave, promotion) shape how people feel about a company. You treat them accordingly.
  • Youre reliable and organized. When you own a process, things dont get dropped.
  • We welcome candidates from operations, HR administration, or any background where process execution and attention to detail were the core of the work. No specific degree required.
Youll Thrive Here If You
  • Care about details. From system accuracy to careful craftsmanship in process, the small parts (even the parts no one else sees) matter to you.
  • Care about the human. An employees first day, a parents leave, a colleagues departure. These are real moments in real peoples lives, and you treat them with the weight they deserve.
  • Create innovative solutions. You understand that the way its always been done isnt a good enough reason, and youre always looking for a better, more human way.
  • Want to make something really great. The bar is high, but so too is the opportunity to make a difference in how people experience this company.
What Additive Value Looks Like
  • Familiarity with Rippling or similar HRIS platforms.
  • Experience with multi-country or multi-entity employment administration.
  • Background in a regulated industry where compliance rigor was non-negotiable.


Salary & Benefits
  • Competitive total compensation package (salary + equity).
  • Retirement or pension plan, in line with local norms.
  • Health, dental, and vision insurance.
  • Generous PTO policy, in line with local norms.

The base salary range for this position is $110,000 - $170,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email [redacted] with your resume/CV, the role youve applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

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