About the RoleWe are looking for a People Business Partner to own the day-to-day HR partnership for our Customer Experience (CX), Data, and G&A teams. This isn't a role where you'll inherit a finished operation or a rigid playbook. You will be building trust in real-time, solving complex problems, and scaling people practices across distinct, fast-moving organizations. You will be the go-to strategic sounding board for managers on everything from performance management and organizational design to leadership coaching.
You will report to the Manager, People Business Partner. You must be commutable to our NYC headquarters and will operate in an in-person environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.
What You'll Do- Drive the day-to-day HRBP relationship for Marketing, CX, Data, and G&A, managing performance cases end-to-end and escalating complex situations
- Lead coaching conversations and interactive workshops that sharpen how managers develop, support, and lead their teams
- Build deep fluency in your teams' goals and metrics so your guidance is grounded in real business context rather than a generic HR playbook
- Use data and trends across your client groups to spot organizational risk early and recommend action before it becomes a bigger problem
- Cultivate deep relationships across departments, becoming the advisor leaders turn to before a small friction point becomes a big problem
- Contribute to broader People team initiatives, like org health surveys and talent reviews
- Use AI to automate repeatable tasks and streamline workflows so your time can be spent on tasks that require human judgment
What We're Looking For- 3+ years in HR business partnering or people operations, with a track record of owning performance management and employee relations independently
- Proven experience leveraging AI tools for people analytics, engagement insights, workforce planning, and streamlining workflows that enable you to invest your time in high impact, high judgement tasks
- You make decisions and move: you don't wait for perfect information, you set a direction, ship something, and iterate based on what you learn
- Demonstrated ability to translate data and insights into strategic actions that drive measurable business and people outcomes
- Experience influencing and partnering with senior leaders and cross-functional stakeholders
Benefits & Perks- Competitive health & dental insurance options, effective on your first day of employment
- Flexible PTO
- In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends
- Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources
- Annual stipend for professional development and continued learning
- High performers at 5 years receive a $5,000 bonus to use however you recharge best
- 401k benefit: employees are eligible to contribute starting day 1 of employment
- Dependent Care FSA
- Paid parental leave
- Fertility and adoption benefits via Carrot and Kindbody
The base salary for this role is between $120,000 - $140,000 + equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.
