Pega Infrastructure Analyst

Prophecy Technologies

$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience as an Infrastructure Analyst.
  • Proficiency in Pega Platform administration and upgrade.
  • Experience with Apache Kafka architecture and disaster recovery implementations.
  • Familiarity with Elasticsearch and AWS OpenSearch integration.
  • Strong skills in Kubernetes and Amazon EKS administration.
  • Expertise in Helm chart development and deployment automation.
  • Knowledge of Docker containerization and Infrastructure-as-Code (IaC) pipelines.

Responsibilities

  • Design and implement Kafka externalization and disaster recovery architecture.
  • Externalize Elasticsearch services to AWS OpenSearch Service.
  • Develop and maintain Helm charts for service deployments.
  • Perform upgrades of the Pega platform from Version 23 to 26.
  • Enhance deployment processes to utilize containerized deployments with Docker and Helm.
  • Administer Kubernetes and manage pods and Ingress configurations.
  • Troubleshoot Kubernetes deployments and support application availability.

Benefits

  • Opportunities for professional development and certifications.
  • Collaborative work environment with a focus on innovation.
  • Access to cutting-edge technologies and tools.
  • Focus on work-life balance with flexible work arrangements.
Full Job Description
Role Overview:

This role focuses on the design, implementation, and administration of Pega infrastructure components. Key responsibilities include Kafka externalization and disaster recovery, Elasticsearch migration to AWS OpenSearch, Helm-based deployments, Pega platform upgrades from v23 to v26, and modernizing containerized application deployments. The position requires deep expertise in Kubernetes and AWS EKS administration, ensuring high availability, scalability, and operational performance of the Pega platform and its backing services.

Key Responsibilities:
  • Design and implement Kafka externalization and a Production Disaster Recovery (DR) architecture utilizing Active/Passive failover topology.
  • Externalize Elasticsearch services to AWS OpenSearch Service, integrating with the Pega platform and SRS EKS cluster.
  • Develop and maintain Helm charts for deploying supporting and backing services within the Kubernetes environment.
  • Perform an upgrade of the existing Pega platform from Version 23 to Version 26, including compatibility assessments and execution across environments.
  • Upgrade application deployment processes to leverage containerized deployments using Pega-provided Docker images, Helm Charts, and Enterprise Infrastructure-as-Code (IaC) pipelines.
  • Administer and support Kubernetes and Amazon EKS, including deploying/managing pods, configuring Ingress resources, creating Service Accounts/RBAC, and managing AWS Application Load Balancers (ALB).
  • Troubleshoot Kubernetes deployments, networking, platform integrations, and support operational activities related to cluster management and application availability.
  • Deliverables include Kafka externalization, AWS OpenSearch integration, Helm charts, Pega platform upgrade, containerized deployment framework, and comprehensive technical documentation.

Required Skills:
  • Pega Platform administration and upgrade experience.
  • Apache Kafka architecture and disaster recovery implementation.
  • Elasticsearch and AWS OpenSearch service integration.
  • Kubernetes and Amazon EKS administration.
  • Helm chart development and deployment automation.
  • Docker containerization and image management.
  • Infrastructure-as-Code (IaC) pipeline implementation.
  • AWS networking and load balancing concepts, including ALB configuration.
  • Production support, troubleshooting, and performance optimization expertise.
  • Monitoring Apache, Web, and DB servers.
  • Monitoring application performance.

Qualifications:
  • 5+ years experience as an Infrastructure Analyst.

Preferred Skills:
  • Pega Platform administration and upgrade experience.
  • Apache Kafka architecture and disaster recovery implementation.
  • Elasticsearch and AWS OpenSearch service integration.
  • Kubernetes and Amazon EKS administration.
  • Helm chart development and deployment automation.
  • Docker containerization and image management.
  • Infrastructure-as-Code (IaC) pipeline implementation.
  • AWS networking and load balancing concepts, including ALB configuration.
  • Production support, troubleshooting, and performance optimization expertise.

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