Job Summary and Qualifications

As the Pediatric Emergency Department Manager, you will ensure high quality, patient-centered care through oversight of the overall daily function and staffing of the department.

• You will monitor and evaluate the provision of nursing care in accordance with established policies and procedures, and hold staff accountable for quality and clinical outcomes in support of facility objectives.
• You will ensure adherence to standards of care, and ensure a culture of accountability and transparency in the provision of care
• You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost
• You will support the achievement of internal and external benchmarks, accreditations, and designations
• You will ensure equipment maintenance is performed regularly and according to standards
• You will manage the admissions and discharge process to ensure high-quality, patient-centered care
• You will facilitate effective care coordination within and across departments, and ensure staff with appropriate clinical competencies are assigned to meet patient care needs
• You will manage the nursing practice and unit operations
• You will provide leadership to attain and sustain an excellent patient experience, and instill accountability for providing consistent, positive patient interactions
• You will review feedback mechanisms to identify areas of improvement, and support strategies that will elevate the patient experience
• You will ensure compliance with all policies, procedures, and regulatory standards
• You will support a patient-first philosophy and engage in service recovery when needed
• You will inspire commitment to the mission, vision, and values of the organization and implement employee engagement practices
• You will identify development opportunities or training needs of employees and teams, and provide coaching and feedback to improve performance
• You will attract, develop, engage, and retain talent to meet business needs
• You will be responsible for resolving or channeling employee grievances, disputes, or concerns
• You will participate in company-supported community and patient events and in-services
• You will manage staff scheduling in accordance with productivity guidelines
• You will manage operating expenses, identify cost reduction opportunities, and implement actions to achieve savings

What qualifications you will need:

• 1+ years experience in a healthcare setting - required
• 1+ years experience in a leadership role - preferred
• Bachelor's degree in Nursing - required
• Master's degree in Nursing - preferred
• Current Registered Nurse or active Compact license in the state of Texas - required
• Basic Life Support certification - required
• Advanced Cardiac Life Support certification - required
• Pediatric Advanced Life Support certification (PALS) - required within 90 days of hire
• Certified Pediatric Nurse (CPN) - preferred

St. David's North Austin Medical Center, part of St. David's HealthCare, is a full-service medical center providing comprehensive medical care at two locations - St. David's North Austin Medical Center and St. David's Surgical Hospital.
St. David's North Austin Medical Center is a 460+ bed, multi-specialty, acute care hospital. It provides advanced women's health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St. David's Women's Center of Texas. The hospital also offers minimally invasive gynecological surgery and comprehensive breast imaging through Solis Mammography, which is located on-site. Other services include a 24-hour emergency department, pediatric emergency care, and intensive care at St. David's Children's Hospital. The hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients.
St. David's Women's Center of Texas, located at St. David's North Austin Medical Center, is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas' first low-intervention birthing suites with tubs. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program.

St. David's Surgical Hospital is part of St. David's North Austin Medical Center and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. St. David's Children's Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others.