The Payroll Supervisor will assist the payroll manager to oversee the end-to-end payroll function, ensuring accurate and timely payroll processing while maintaining full tax compliance for federal, state, and local regulations. This role will lead daily payroll operations with focus on payroll tax activities, support process improvements, and serve as a key point of escalation for complex payroll matters. The ideal candidate brings strong operational expertise and attention to detail while managing fast paced payroll processing in tight timelines. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Syracuse, NY.

Key Responsibilities

Payroll Operations Management

• Assist the payroll manager with the full payroll cycle including data validation, payroll calculation, review, and finalization

• Understand the multi-state tax processing, review change of location tax update triggers, apply for necessary tax registrations due to employee relocation

• Monitor payroll deadlines and maintain strict adherence to processing schedules

• Review payroll reports, variances, and exception items prior to final approval

• Year-end tax documents review, issue of W2s

• Experience in handling 941s, 941x, state tax filings - Monthly, Quarterly, Annual

• Integration oversight across various platforms

Team Leadership and Oversight

• Supervise and support payroll staff, providing guidance and coaching as needed

• Assign workload and ensure team accountability across payroll processes

• Act as escalation point for complex payroll issues and employee inquiries

Compliance and Controls

• Ensure compliance with all applicable payroll laws, tax regulations, and company policies

• Oversee garnishments, tax withholdings, and statutory deductions

• Support internal and external audits and ensure proper documentation is maintained

• Maintain strong internal controls and continuously improve payroll processes

Payroll Administration

• Utilize payroll systems for payroll processing, audits, and reporting

• Troubleshoot payroll system issues and partner with HRIS or IT as needed

• Support system enhancements, testing, and upgrades

Reconciliation and Reporting

• Perform payroll reconciliations including payroll to general ledger

• Review of tax jurisdictions, registrations, filings and reconciliations

• Generate and analyze payroll metrics and reports for leadership

Process Improvement

• Identify opportunities to streamline payroll operations and improve efficiency

• Document and maintain standard operating procedures

Qualifications

• Bachelor's degree in Accounting, Finance, Human Resources, or related field preferred

• 5 plus years of payroll experience with at least 1 to 2 years in a supervisory role

• Strong knowledge of payroll laws, tax regulations, and compliance requirements

• Experience processing multi state payroll

• Hands-on experience with Peoplesoft and Workday Payroll strongly preferred

• High level of accuracy, attention to detail, and problem-solving ability

• Strong communication and leadership skills

Key Competencies

• Ownership and accountability

• Analytical thinking and attention to detail

• Ability to manage deadlines in a fast-paced environment

• Strong interpersonal and team leadership skills

• Continuous improvement mindset

Why Join Us

This role offers the opportunity to lead a critical function within the organization, drive operational excellence, and play a meaningful role in enhancing payroll processes and systems.

Salary:

Base salary range of $80,000 - $95,000 annually. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.

This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan.

Benefits:

This position is benefits eligible and offers a comprehensive package: health benefits (medical, dental, vision and life insurance) offered upon hire date; fertility benefits to support family planning needs; a 401(k) plan with Company match available after the first year of service; time-off programs (PTO, sick leave, Company-observed holidays, and parental leave); short-term and long-term disability insurance; and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.