Job Description

Union: Non-union
Number of vacancies: 2
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: People & Culture, Payroll
Reports to: Payroll Supervisor
Salary Range: $35.35 - $53.03 per hour
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: June 11, 2026

As an integral member of the People & Culture team at University Health Network, the Employee Records & Payroll department is a fast-paced department with 21 employees under the leadership of a Manager and a Supervisor, with close ties to Finance. The Employee Records & Payroll Department oversees significant employee records for approximately 17,000 employees of which half are unionized.

This role reports directly to the Supervisor and will be representing People and Culture on a regular basis as a day to day contact for managers and employees of the organization. The Employee Records and Payroll Counsellor is responsible for confidential, accurate record keeping in the Human Resources Information System (HRIS) for multiple client groups within UHN.

Duties

• Ensure timely and accurate processing of payroll transactions such as maternity top-up, additional pay, stipends, and other payouts.
• Handle all employee related inquiries with professionalism and efficiency
• Investigate and respond to Payroll queries regarding pay stub information and annual T4's.
• Investigate, validate and collaborate with team members to process corrections for payroll and adjustments as needed.
• Prepare and validate for accuracy and issue Record of Employments as needed
• Support the onboarding process for new Hires
• Support and process the payroll run on a bi-weekly basis as well as off cycle runs
• Receive and enter Benefit and HOOPP payments from employees on leave and retirees.
• Assist with year-end reconciliations and provide insight on transactions, and/or adjustments
• Verify and audit the processing of all employment related transactions, such as hires, salary changes, transfers, promotions, termination, severances, leave of absence, retirements for both temporary and permanent employees.
• Ensure documentation is complete and in compliance with UHN internal policies and collective agreements. Follow up with employees, management and People & Culture staff as required to obtain missing information or clarification with respect to request.
• Provide support and advice to managers and administrative support staff regarding payroll, benefits, eligibilities, entitlements, People & Culture policies, collective agreements etc.
• Produce confirmation of employment letters for employees.
• Respond to enquiries and/or requests from UHN employees and management, on the employee helpline and via emails.
• Assists with quarterly, and year-end external and internal audit processes.
• Provides support to Team with work load when required.
• Other duties and responsibilities as assigned.

Qualifications

• National Payroll Institute Designation (PCP)
• A minimum of two years Payroll Administration experience
• Solid understanding of Employment Standards Act (ESA) regulations
• Proficiency in Microsoft Office applications, including Outlook, Excel and Word
• Working knowledge of union collective agreements
• Working experience with HRIS is mandatory; experience using VIP HRIS is an asset
• Experience with in-house payroll administration
• Experience working in a health care environment is an asset
• Excellent interpersonal, customer service, verbal and written communication skills required.
• Analytical Skills and Thinking is a requirement
• Demonstrated organization and ability to prioritize time and workload
• Ability to effectively handle and maintain confidential information/materials required.

Additional Information

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.