Deloitte

Patient Services Salesforce Admin (Consultant)

Deloitte$84K — $155K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of consulting or industry experience
  • 2+ full life-cycle Salesforce implementations
  • 2+ years of Health Cloud or Life Sciences Cloud experience with a focus on Patient Services
  • 2+ years as a Salesforce admin for Patient Services
  • Bachelor's degree in computer science, information systems, or technology, or equivalent experience
  • Ability to travel 50% on average
  • Limited immigration sponsorship may be available

Responsibilities

  • Partner with business and clinical stakeholders to gather patient and provider needs
  • Document and manage business requirements through delivery
  • Drive functional design for patient support workflows
  • Translate complex needs into scalable Salesforce solutions
  • Support the implementation of innovative sales and service experiences
  • Join a team that blends strategy, technology, and creativity to solve challenges
  • Contribute to global customer transformation initiatives

Benefits

  • Broad range of employee benefits
  • Inclusive company culture that values diverse perspectives
  • Opportunities for professional development and mentorship
  • Participation in a discretionary annual incentive program
  • Commitment to making a positive impact on communities
  • Resources for career growth and skill development
Full Job Description
Patient Services Salesforce Admin

Recruiting for this role ends on June 26, 2026

Work You'll Do

As a Consultant on the Sales & Service team supporting Patient Services programs, you will partner with business and clinical/operations stakeholders to translate patient and provider support needs into scalable Salesforce solutions. You will be responsible for eliciting and documenting business requirements, managing requirements through delivery, and driving functional design across patient support workflows.

The Team

Our Sales & Services offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, brining customer strategies to life and creating new markets.

Qualifications

Required:
  • 3+ years of consulting and/or industry experience
  • 2+ full life-cycle Salesforce implementations
  • At least two years Heath Cloud or Life Sciences Cloud - Patient Services experience
  • At least two years of Salesforce admin skills on Patience Services experience
  • Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.
Preferred :
  • Salesforce certifications
  • Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud, or Health Cloud
  • Experience presenting to technical and non-technical audiences
  • Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (BigMachines, Apttus, Cameleon)
  • Advanced degree in a relevant field
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

Requisition code: 328699

Job ID 328699

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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