ServiceNow

Partner Business Development - AI & Data Transformation (Americas)

ServiceNow$148K — $230K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years' experience in partner business development, ISV/channel sales, or enterprise software sales in the Americas.
  • Strong understanding of the AI ecosystem and proven ability to influence partner business models.
  • Demonstrated success in building joint pipeline with partners and supporting deal closures.
  • Excellent collaboration skills to align partners with field sellers for joint go-to-market strategies.
  • Strong communication and organizational skills, capable of engaging with executives.
  • Results-driven with a proven track record of achieving quarterly sourced pipeline and revenue targets.
  • Fluency in English required, with Spanish or Portuguese as a plus.

Responsibilities

  • Proactively identify and onboard innovative partners across the Americas for ServiceNow AI.
  • Influence partner practices to integrate ServiceNow AI into their business transformations.
  • Collaborate with partners to generate pipeline opportunities with quarterly impact.
  • Drive execution with partners and sales teams to secure customer design wins.
  • Provide training and support to equip partners for AI integration in their business models.
  • Represent ServiceNow as a thought leader in AI-driven enterprise transformation.
  • Share market insights to inform strategy and partner enablement.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) plan with company match.
  • Employee stock purchase plan (ESPP).
  • Matching donations for charitable contributions.
  • Flexible time away plan and family leave programs.
  • Flexible work personas based on employee needs and job location.
Full Job Description
Job Description

Role Overview

The Partner Business Development - AI (Americas) is an individual contributor role responsible for identifying, recruiting, and developing partners across the Americas who can adapt their practices to incorporate ServiceNow's AI platform into their business strategies and reference architectures.

This role is critical to ensuring that ServiceNow's top regional partners align their solutions with our AI strategy, driving fast execution, joint pipeline creation, and customer design wins that showcase the transformational value of ServiceNow's platform.

What You Get to Do in this Role
  • Partner Identification & Recruitment: Proactively identify and onboard innovative partners across the Americas who can adopt ServiceNow AI into their reference architectures.
  • Practice Penetration: Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
  • Joint Pipeline Development: Collaborate with partners to generate sourced pipeline opportunities with clear quarterly impact.
  • Customer Design Wins: Drive joint execution with partners and sales teams to secure design wins and customer adoption that validate the partner's AI investment.
  • Partner Enablement: Provide guidance, training, and support to ensure partners are equipped to integrate AI into their business models and GTM plays.
  • Thought Leadership: Represent ServiceNow with partners and in-market as a champion for AI-driven enterprise transformation.
  • Insights to Action: Share market and partner insights back into ServiceNow to inform strategy, partner enablement, and product positioning.


Qualifications
  • 10+ years' experience in partner business development, ISV/channel sales, or enterprise software sales in the Americas.
  • Strong understanding of the AI ecosystem and platform adoption, with proven ability to influence partners' business models and reference architectures.
  • Demonstrated success in building joint pipeline with partners and supporting closure of deals.
  • Excellent collaboration skills, with proven ability to align partners and field sellers to execute joint GTM.
  • Strong communication, organizational, and executive engagement skills.
  • Results-driven, with a track record of delivering quarterly outcomes in sourced pipeline and revenue.
  • Fluency in English required; Spanish or Portuguese is a strong plus.

Success Measures
  • Number of partners in the Americas who adapt their business strategies and reference architectures to incorporate ServiceNow's AI platform.
  • Growth in partner-sourced AI pipeline and successful closure of deals.
  • Documented customer design wins achieved with partners that validate the value of ServiceNow's AI solutions.
  • Measurable expansion of AI adoption within partner practices and go-to-market activities.
  • Recognition of ServiceNow and its partners in the Americas as leaders in AI-enabled digital transformation.

FD21

For positions in this location, we offer a base pay of <<$148,900 - $230,000>>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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