Job Description:
Role Overview

The Partner Acquisition Director is a strategic individual contributor role responsible for owning the end-to-end due diligence and onboarding process for all new partners entering the insightsoftware ecosystem. This role sits at the front door of insightsoftware's indirect channel-ensuring that every new partnership, whether a Reseller, ERP, Hyperscaler, or emerging partner type, is evaluated rigorously, contracted efficiently, and set up for success from day one.

This is not a relationship management role-it is a process-building, standards-setting, execution-focused role. The Partner Acquisition Director will design and maintain a repeatable, scalable framework for identifying, qualifying, contracting, and onboarding new partners across the full insightsoftware product portfolio, covering both North America and EMEA. The right candidate brings equal parts strategic thinking and operational discipline.

This role works in close partnership with insightsoftware Legal, Partner Enablement, Partner Operations, and the broader Partnerships & Alliances leadership team. You will report directly to the SVP, Global Channel & Partnerships.

Primary Responsibilities
Partner Due Diligence & Qualification

• Own the full due diligence process for all prospective new partners exploring a relationship with insightsoftware-across Resellers, ERP platforms, Hyperscalers, Systems Integrators, and other emerging partner types.
• Develop and maintain a standardized qualification framework to assess partner fit, market alignment, revenue potential, and strategic value across the full ISW product portfolio.
• Conduct structured discovery with prospective partners to understand their business model, customer base, technical capabilities, and go-to-market approach-then translate findings into a clear recommendation for the Partnerships & Alliances leadership team.
• Maintain a healthy pipeline of prospective partners and ensure timely progression through each stage of the acquisition process, from initial inquiry through executed agreement.
• The ideal candidate has a strong business focus to identify the right types of partners that align to the overall business strategy and will help drive bookings.

Process Design & Standardization

• Design, document, and continuously improve a standardized end-to-end partner acquisition process-from initial identification and qualification through contracting and onboarding handoff.
• Build scalable frameworks and tools that enable consistency across NA and EMEA, reducing time-to-value and improving the quality of new partner activations.
• Embrace a Lean mindset in everything you build: eliminate waste, simplify complexity, and create processes that others can follow without losing meaning or rigor.
• Regularly review process performance using data-measuring cycle times, conversion rates, and onboarding outcomes-and use those insights to drive continuous improvement.
• Document institutional knowledge and create reference materials that enable the broader Partnerships & Alliances team to understand and execute the partner acquisition playbook.

Contracting & Legal Coordination

• Coordinate with ISW Legal to manage the partner contracting process, ensuring agreements are executed accurately, efficiently, and in alignment with insightsoftware's commercial and compliance standards.
• Serve as the primary point of contact for prospective partners during the contracting phase, managing timelines, communications, and open items with clarity and professionalism.
• Identify and escalate contractual or compliance issues proactively-taking ownership of resolution rather than passing problems along.

Onboarding Coordination & Handoff

• Coordinate with Partner Enablement and Partner Operations to ensure a seamless transition from signed agreement to active, enabled partner-with clear accountability for each step of the onboarding journey.
• Establish onboarding checklists and handoff protocols that set new partners up for early success and reduce time-to-first-sale.
• Serve as the connective tissue between Partnerships & Alliances leadership, Legal, Enablement, and Operations-ensuring nothing falls through the cracks during the critical early stages of a new partnership.

Strategic Collaboration & Partner Prioritization

• Work closely with the Partnerships & Alliances leadership team to stay aligned on strategic priorities-understanding which partner types, geographies, and product lines require the most focus and adjusting acquisition activity accordingly.
• Provide regular reporting and insights to the SVP, Global Channel & Partnerships on pipeline status, process performance, and emerging partner opportunities.
• Act as a strategic thought partner on how insightsoftware's partner ecosystem should evolve-bringing market observations, competitive intelligence, and data-driven recommendations to leadership discussions.
• Represent insightsoftware professionally and credibly with prospective partners at all levels, from operational contacts to executive stakeholders.

Qualifications
Required

• 8+ years of experience in SaaS software, with direct exposure to channel partnerships, partner development, or alliances in a structured, process-oriented environment.
• Demonstrated ability to design and implement repeatable processes-someone who sees broken or absent workflows as an opportunity, not an obstacle.
• Experience working cross-functionally with Legal, Operations, and Enablement teams in a fast-paced software environment.
• Strong analytical skills-comfortable working with data to assess partner quality, track pipeline health, and measure process performance.
• Excellent written and verbal communication skills; able to represent insightsoftware professionally with prospective partners and internal stakeholders alike.
• Highly organized and self-directed-able to manage multiple partner engagements simultaneously without losing rigor or attention to detail.
• A natural inquirer who asks the right questions, digs beyond the surface, and insists on facts before forming conclusions.
• Comfortable working across NA and EMEA time zones and geographies; some travel required.

Preferred

• Experience working with or within channel partner programs at a SaaS or enterprise software company.
• Familiarity with ERP ecosystems, Hyperscaler partner programs (AWS, Microsoft, Google), or Systems Integrator partnerships.
• Exposure to financial reporting, EPM, or Office of the CFO solution categories.
• Experience working in a high-growth, PE-backed software company.
• Demonstrated comfort operating in ambiguous, build-it-as-you-go environments where standard processes do not yet exist.
• Familiarity with Lean principles or continuous improvement methodologies is a strong plus.

The salary range in United States of America for this position is 139,000.00 to 174,000.00 USD Annual.

Your specific offer within this range will be determined by your skills, experience, and qualifications. For non-sales roles, you may be eligible for a bonus. For sales roles, this range includes a commission target.

We are committed to pay transparency and fair compensation practices. If you have questions about our compensation approach, please don't hesitate to ask during the interview process.