Location

This role is onsite in Chicago, IL.

About the job you're considering

The POS Tester is responsible for validating end-to-end functionality and reliability of Point-of-Sale (POS), Self-Service Kiosk, and Drive-Thru systems within a high-volume Quick Service Restaurant (QSR) environment.

This role ensures that critical business workflows-from order capture to payment, kitchen routing, and fulfillment-operate accurately and efficiently under real-world conditions. The POS Tester works closely with business, product, and engineering teams to align testing with operational realities, ensuring stable releases and a seamless customer and crew experience.

Your role

• Execute end-to-end testing across POS, Self-Service Kiosk, and Drive-Thru systems, ensuring accurate order flow, payment processing, and fulfillment.
• Validate QSR business workflows, including order capture, pricing, discounts, payments, kitchen routing, and order completion.
• Perform frontend and backend testing, including integrations with mobile ordering and third-party systems.
• Design and execute test cases for functional, regression, and UAT cycles, ensuring full coverage of business scenarios.
• Conduct data validation using SQL to verify transactional accuracy, reporting integrity, and backend processing.
• Support system migrations, releases, and production validations, ensuring store-level stability and minimal disruption.
• Collaborate with stakeholders to identify defects, track issues in JIRA/Confluence, and drive timely resolution.

Your skills and experience

• 4+ years of experience in testing POS systems, kiosk solutions, or retail/QSR platforms.
• Strong understanding of QSR operations and workflows, including order lifecycle, payments, and fulfillment processes.
• Proven expertise in end-to-end order flow validation, covering UI, backend, and system integrations.
• Hands-on experience with test design, regression testing, UAT execution, and defect management using tools like JIRA.
• Strong SQL/data validation skills for verifying transactions, reports, and backend data consistency.
• Experience supporting high-volume enterprise platforms, including releases, migrations, and production validation.
• Strong stakeholder communication and collaboration skills to align testing with business needs and drive quality outcomes.

The base compensation range for this role in the posted location is $68,911 - $161,544.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility