Summary: The F&B Manager is responsible for overseeing and directing our signature restaurant VAGA, Perch Lounge, Pocket Restaurant and any other Food or Beverage related areas operated by Hyatt.
Duties include:- Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt service standards and procedures
- Additional duties as assigned by management
Qualifications:- 4years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear andconcise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new F&B concepts
The salary range for this position is $74,400,000-$90,500. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
