Capgemini

OSS/BSS Solution Designer / Analyst - Telecom

Capgemini$73K — $174K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in solution design, specifically in telecom billing systems.
  • Proficiency in BSS/OSS concepts and practices.
  • Strong analytical and problem-solving skills for requirement analysis and solution development.
  • Excellent communication and interpersonal skills to engage with clients and stakeholders.
  • Experience with technical customization and integration in telecom solutions.

Responsibilities

  • Collaborate with stakeholders to manage the solution design process from concept to delivery.
  • Conduct requirements gathering sessions to identify client needs and perform FIT/GAP analysis.
  • Document software requirements and ensure they are reviewed and approved by customers.
  • Design functional and technical solutions aligned with customer requirements and obtain sign-off.
  • Deliver customer demonstrations to showcase progress and gather feedback throughout project lifecycle.
  • Test end-to-end solutions alongside development teams and customers to ensure quality and efficacy.
  • Lead discussions with clients around the value of the solution and best practices for implementation.

Benefits

  • Paid time off ranging from 12 to 25 days depending on employee grade.
  • Comprehensive medical, dental, and vision coverage.
  • Retirement savings plans, including a 401(k) in the U.S.
  • Life and disability insurance for added peace of mind.
  • Access to employee assistance programs for personal support.
Full Job Description
Location

Philadelphia, PA

4 days onsite in a week - Hybrid

About the job you're considering

A telecom-domain Solution Designer who combines business analysis, technical solutioning, and client-facing consulting skills, with hands-on experience in BSS/OSS and billing systems, and the ability to drive end-to-end solution design and delivery.

Job Description

OSS BSS Solution Designer

  • The Solution Designer works closely with Solution Architect, Development and Product Owner, and is responsible for managing the end-to-end solution design. Conduct requirements gathering and analysis sessions with clients.
  • Perform FIT/GAP analysis on Business requirements
  • Document gathered software requirements/user stories and reviewed the list of requirements/user stories with customers for sign-off.
  • Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations, based on customer requirements. Work with the customer to get sign-off.
  • Perform customer demos throughout the project lifecycle.
  • Knowledge of Telecom Billing Systems like CSG, Amdocs, etc.
  • Exposure towards BSS/OSS.
  • Perform testing of end-to-end solutions in conjunction with the development team and customer.
  • Demonstrated abilities to lead business discussions with customers and architect the value of a solution and the best practices to implement it.
  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation is an advantage.
  • Experience in data analysis, conversion and migration, interfaces and reports.
  • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
  • Experience managing tasks on multiple projects simultaneously.
  • Analytical skills: The ability to analyze requirements and constraints to design effective solutions
  • Communication skills: The ability to communicate with clients, stakeholders, and other team members
  • Technical skills: Knowledge of relevant development principles and technologies
  • Interpersonal skills: The ability to build relationships with clients and other team members

#SS1

The base compensation range for this role in the posted location is $73,150 to $174,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
Industry
Founded
1967
NASDAQ

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