Position Overview

As an Organizational Change Specialist Senior within PNC's Organization Change Management organization, you will be based in Pittsburgh, PA or one of PNC's hub locations.

The OCM Change Specialist Sr is responsible for executing OCM activities on higher complexity projects/ efforts with greater associated risks.

They will typically lead multiple OCM efforts at once to understand, analyze, develop and recommend Organizational Change (Org Chg) solutions, depending on capacity and complexity.

In addition to traditional assignments, project work may include workstreams within larger OCM programs led by the Org Change Consultant, SII activities, and support of pre-project strategy efforts.

Responsibilities include:
Leads assigned OCM workstreams & activities, including activities associated with SIIs, MRAs, etc.
Executes Resource Identification Activities with PM and LOB Sponsors
Leads Stakeholder Impact Analysis Activities to define the business impacts of the upcoming changes.
Develops & Executes Business Readiness Plans, inclusive of deliverables, timelines, resources, and overall approach
Creates learning/ communication/ support documentation as needed
Creates adoption surveys and other measurement tools
Supports OCM Program work by leading/owning OCM workstreams and other key activities.

Job Description

• Leads one or more consulting engagement modules to understand, analyze, develop and recommend Organizational Change (Org Chg) solutions.
• Works closely with clients to define the business problem, issues and planned approach for one or more Org Chg engagement components.
• Oversees performance of Org Chg engagement data collection, research and reporting activities and staff. Coaches junior team members and clients.
• Leads analyses and solution development for key Org Chg engagement module(s). Performs more complex activities.
• Provides recommended Org Chg solutions. Works with senior consultants / managers to develop and deliver client presentations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Account Management, Client Counseling, Competitive Advantages, Deliverables Management, Design Thinking, Employee Relations, Organizational Culture Change, Results-Oriented

Competencies
Accuracy and Attention to Detail, Consulting, Effective Communications, Managing Multiple Priorities, Organizational Change Management, Organizational Savvy and Politics, Problem Solving, Project Management

Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $63,750.00 - $127,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/18/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.