Kyndryl Holdings, Inc.

Organizational Change Management Consultant

Kyndryl Holdings, Inc.$143K — $273K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience leading OCM
  • 8+ years of experience supporting organizational change management efforts
  • Solid understanding of the change process and how people adapt to it
  • Strong interpersonal skills to establish and maintain relationships at all levels
  • Excellent problem-solving and root-cause identification abilities
  • Proficient in Microsoft Office suite
  • Formal training in change management methodologies is preferred

Responsibilities

  • Lead or manage complex OCM activities for transformational changes
  • Synthesize guidance from multiple sources in a matrixed environment
  • Engage with business owners to align change goals with organizational impacts
  • Oversee and direct other OCM resources in project work streams
  • Collaborate with the OCM team to enhance processes and identify improvement areas
  • Assess and manage risks associated with change adoption
  • Develop and implement a comprehensive change management strategy

Benefits

  • Comprehensive medical and dental coverage
  • Disability and retirement benefits
  • Paid leave and time off
  • Opportunities for hands-on experience and professional certifications
  • Dynamic hybrid work culture supporting employee well-being
Full Job Description

The Role

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Join the innovative team at Kyndryl as a Organizational Change Management Consultant and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. 

Kyndryl’s professional services arm Kyndryl Consult is seeking an experienced Organizational Change Management Consultant to help drive exceptional customer IT outcomes, guide clients digitally transform their business, reduce risk, deliver operational excellence, continuously measure, and achieve their digital transformation value while solving their mission critical challenges. Leveraging Kyndryl’s mission critical global strength and the leading technology capabilities of our Global Practices (Cloud, Mainframe, Networking and Edge, Data & Application, Security & Resilience and Digital Workplace). 

Experienced Organizational Change Management Consultants are part of the high growth Consult business and participate and lead multi-disciplinary teams on complex consulting engagements and are accountable for creating and positioning value on Kyndryl’s largest accounts and opportunities. You will have exposure to senior leaders internally and within customers in a start-up-like environment, within the world’s largest mission critical IT operations and infrastructure services firm.  

As an Organizational Change Management Consultant, you will play a vital role with the industry client and Kyndryl account teams, building senior level relationships and driving value-based outcomes. You will have opportunities to lead small teams of practitioners on multiple projects advancing your career in one of the fastest growing IT consulting businesses globally. 

Key Responsibilities include:

  • Lead or manage the OCM activities on a high-complexity, transformational, or program-wide change.

  • Function well in a highly matrixed organization and synthesize direction from multiple sources.

  • Work directly with sponsors/business owners of the change; understand goals for the change and be able to translate them into impacts to the organization.

  • Lead or help manage other OCM resources in the same work stream.

  • Work in concert with the OCM team to help mature the discipline through observation of areas in need of improvement and suggestions for maturing the processes or tools.

  • Assess and manage risks based on adoption of change.

  • Assess audience readiness for the change including identifying people-side risks and anticipated points of resistance; evaluate the results and present findings.

  • Develop an actionable change management strategy for the change based on situational awareness.

  • Develop/manage communication and training plans that utilize various channels and are consumable by specific audiences.

  • Oversee deliverables against the communication plan, crafting or coordinating clearly articulated messages that prepare and motivate users for adopting the change.

  • Oversee development of training materials or coordinate with training resources to help ensure users have the knowledge and ability necessary to successfully adopt the implemented changes; deliver training as needed.

  • Identify resistance and/or performance gaps, and work to develop and implement responsive actions.


Who You Are

Why Kyndryl:

We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Expertise

• Bachelor's degree or equivalent experience leading OCM
• 8+ years of experience supporting an organizational change management effort
• Solid understanding of how people go through change and the change process
• Ability to interact with leadership and staff at all levels; strong personal presence
• Ability to establish and maintain strong relationships
• Strong problem solving and root cause identification skills
• Excellent communication and interpersonal skills
• Excellent active listening skills
• Proficient using Microsoft Office

Preferred Professional and Technical Expertise :


• Formal training in an organizational change methodology
• Ability to clearly articulate messages to a variety of audiences using various channels
• Ability to develop and deliver clear, concise training materials
• Strong meeting facilitation and presentation skills
• Familiarity with project management approaches, tools and phases of the project lifecycle

The compensation range for the position in the U.S. is $143,640 to $273,000 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately.

The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area):$172,440 to $327,600 

California (All Other):$158,040 to $300,360 

Colorado: $143,640 to $273,000 

Massachusetts$143,640 to $300,360 

New York City: $172,440 to $327,600 

Washington: $158,040 to $300,360 

Washington DC:$158,040 to $300,360 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.


Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.


What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

About Kyndryl Holdings, Inc.

Kyndryl is an IT transformation services company. They offer network services, business resilience, and hybrid cloud solutions. Their services include applications, core enterprise and zcloud, the digital workplace, security and resiliency, cloud, data, and AI, network, and edge. They committed to the health and continuous improvement of the vital systems at the heart of the digital economy.

Kyndryl Holdings, Inc. Careers

Join the Pioneering Team at Kyndryl Holdings, Inc. At Kyndryl Holdings, Inc., we are at the forefront of technological innovation and service excellence, making this an ideal time to join our global team. As a leader in IT infrastructure services, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do Embark on a career with Kyndryl Holdings, Inc. and be part of a team that transforms businesses and industries worldwide. Our professionals are not just part of a company; they are essential drivers of innovation and growth. With a commitment to leadership and diversity training, Kyndryl Holdings, Inc. stands out as a beacon of professional development and innovation in the tech industry. Our culture is built on the principles of open collaboration, leadership, and respect for diversity, ensuring a welcoming environment for all employees. Join our team and contribute to our mission of delivering high-quality solutions across various industries. At Kyndryl Holdings, Inc., your skills will be honed through challenging projects and a collaborative team environment. Innovative Work At Kyndryl Holdings, Inc., innovation isn't just a buzzword—it's the cornerstone of everything we do. With a focus on cutting-edge technology and industry expertise, our team is equipped to tackle some of the most critical challenges facing businesses today. Be Part of a Great Team Kyndryl Holdings, Inc. is not just about individual growth; it’s about collective success. The synergy of our team’s diverse skills leads to groundbreaking solutions and industry leadership. Our commitment to employee benefits and a supportive culture makes Kyndryl Holdings, Inc. a top choice for professionals seeking meaningful and rewarding careers. Future-Proof Your Career With Kyndryl Holdings, Inc., the path to professional advancement is clear. Our career development programs offer extensive training, certification support, and opportunities for growth, ensuring that your career trajectory is always upward. Explore Job Opportunities Whether you’re looking for a full-time position, an internship, or leadership roles, Kyndryl Holdings, Inc. offers a range of employment opportunities to match your career aspirations. Enhance your resume through hands-on experience that sets you apart in the job market. Kyndryl Holdings, Inc. Careers Network Stay connected with Kyndryl Holdings, Inc. through our dedicated careers network. Search open positions that align with your skills and interests. We are continuously hiring creative, curious, and motivated individuals who are ready to drive success in a dynamic work environment. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Kyndryl Holdings, Inc. Our careers blog provides valuable information to help you navigate your job search, prepare for interviews, and excel in your career. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Kyndryl Holdings, Inc. Join Kyndryl Holdings, Inc. today and be part of a team that values innovation, leadership, and a diverse skill set in driving technological advancements and business success.
Learn more about Kyndryl Holdings, Inc.
Market Cap
$2.5 billion
Industry
NASDAQ

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