Job Function:
Technology Product & Platform Management

Job Sub Function:
Technical Product Management

Job Category:
Scientific/Technology

All Job Posting Locations:
Toronto, Ontario, Canada

Job Description:

The Order to Cash Deployment Analyst supports deployment of the global template within the SAP S/4HANA program and is part of the Value Stream Leader organization. This role helps confirm fit across order-to-cash processes, supports testing and deployment readiness, and contributes to successful go-live and hypercare execution. The analyst partners with business SMEs and cross-functional teams to validate requirements, identify risks and gaps, and promote adoption of standardized global processes.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.

While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-081435

Canada - Requisition Number: R-081841

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

#LI-Hybrid

Major Duties & Responsibilities

Solution Confirmation
• Analyze order management scenarios and interdependencies across Commercial, Logistics, Quality, and Finance.
• Identify interfaces, data flows, and exception handling scenarios.
• Support local fit-gap validation against the global template and draft business user requirements.
• Identify functional risks, gaps, and improvement opportunities, and escalate as needed.

Testing, Deployment & Hypercare Support
• Support deployment readiness, including SME onboarding, review of training materials, SOP updates, and data validation.
• Coordinate business simulation and user acceptance testing activities with business SMEs across the Order to Cash domain.
• Support defect triage, root cause analysis, and issue resolution.
• Provide functional support during deployment and hypercare.

Qualifications

Required
• Minimum of four years of professional experience.
• Bachelor's degree or equivalent experience in a business, technical, or scientific discipline.
• Strong hands-on functional expertise within the Order to Cash domain in a GxP-regulated environment.
• Experience supporting complex ERP or SAP S/4HANA deployments.
• Ability to work independently with minimal supervision.

Preferred
• Experience in the pharmaceutical or life sciences industry.
• Experience supporting global template rollouts in SAP S/4HANA environments.

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

Additional information can be found through the link below.

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Required Skills:

Preferred Skills:
Agile Product Development, Analytical Reasoning, Coaching, Collaboration, Competitive Landscape Analysis, Critical Thinking, Customer Alignment, Demand Forecasting, Human-Computer Interaction (HCI), Organizing, Product Development, Product Improvements, Product Strategies, Requirements Analysis, Research and Development, Software Development Life Cycle (SDLC), Software Development Management, Stakeholder Management, Technical Credibility, Technical Writing, Technologically Savvy