Position:Oracle ERP Techno-Functional Analyst
Job Description:The Oracle ERP Techno-Functional Analyst is a key member of a highly collaborative production support team responsible for keeping our enterprise systems stable, reliable, and continuously improving. This role combines hands-on production support with strong techno-functional expertise and a team-first mindset.
You'll work closely with fellow analysts, developers, business partners, and cross-functional stakeholders to troubleshoot issues, deliver enhancements, and ensure our Oracle Supply Chain systems effectively support the business. Success in this role depends on strong collaboration, knowledge-sharing, and a willingness to partner across teams to solve problems together.
What You'll Be Doing:- Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues
- Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements
- Act as a trusted team resource - sharing knowledge, mentoring less-experienced colleagues, and contributing to a strong team culture
- Participate in team discussions, incident reviews, and problem-solving sessions to drive consistent and high-quality support outcomes
- Use SQL and data analysis to support root cause analysis and inform team decisions
- Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support
What We're Looking For: - 5+ years of relevant experience with a bachelor's degree, or equivalent experience
- Strong implementation and production support experience with Oracle R12 SCM, particularly Order to Cash (OTC) and Procure to Pay (PTP)
- Functional knowledge across Order Management, Inventory, Purchasing, Cost Management, Finance modules
- Ability to write and execute SQL queries for analysis and troubleshooting
- Demonstrated experience working in a team-based support environment, guiding others through complex issues, and sharing best practices
- Strong communication and collaboration skills, with the ability to work effectively across technical and business teams
Work Arrangement: Fully In Office: Monday-Friday
What We Offer at Arrow:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off (including sick, holiday, vacation, etc.)
- Health Savings Account (HSA)/Health Reimbursement Account (HR) Options
- Growth Opportunities
- Tuition Reimbursement
- Short-Term/Long-Term Disability Insurance
- Climate controlled environment with excellent break room facilities
- Growth Opportunities
- And more!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Please note: This position is not eligible for employment sponsorship, i.e. Visa. Eligible candidates must have permanent work authorization in the United States.
Annual Hiring Range/Hourly Rate:$79,900.00 - $110,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:US-AZ-Phoenix, Arizona (East Sky Harbor Cir)
Time Type:Full time
Job Category:Information Technology
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
