OR Analyst

United Parcel Service of America, Inc. • $90K — $120K *
Atlanta, GA 30349In-Person
Healthcare
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Ph.D. in Operations Research or closely related field
  • Experience with mathematical optimization model development
  • Familiarity with optimization solvers like Gurobi or CPLEX
  • Proficient in object-oriented programming for analytical software
  • Strong documentation skills for models and methodologies

Responsibilities

  • Formulate and implement mathematical optimization models for operational challenges
  • Translate business needs into comprehensive quantitative frameworks
  • Design and deploy optimization solutions in production settings
  • Analyze and validate models for accuracy and business alignment
  • Evaluate alternative modeling techniques for performance improvement
  • Collaborate with cross-functional teams to integrate models into enterprise systems
  • Communicate analytical results and provide actionable insights

Benefits

  • Opportunity to influence large-scale operational decisions at UPS
  • Exposure to advanced optimization methodologies
  • Collaborative work environment with diverse teams
  • Role includes potential for mentorship and technical leadership
  • Access to continuous learning and professional development opportunities
Full Job Description
Job Description:

The Operations Research (OR) Analyst designs, develops, and deploys advanced optimization, mathematical programming, and analytics-based decision support systems across the organization. This role involves formulating and implementing moderately complex models and algorithms-including linear and mixed-integer optimization methods-to support large-scale operational decision-making. The OR Analyst develops, maintains, and enhances production-grade analytical solutions that drive cost optimization, resource allocation, pricing, acquisitions, and performance improvement throughout UPS operations.

The position requires close collaboration with business stakeholders, software engineers, and data teams to translate complex operational challenges into scalable quantitative models and robust software solutions. The OR Analyst is responsible for model validation, computational performance tuning, technical documentation, and full lifecycle support of analytical products. This role may also provide technical leadership, mentoring, or management of supervisors within the department.

Responsibilities
  • Formulate, develop, and implement mathematical optimization models, algorithms, and decision support tools to address business and operational problems
  • Translate business requirements into quantitative modeling frameworks, including defining objectives, constraints, assumptions, and performance metrics
  • Design, prototype, test, and deploy optimization-based solutions within production environments
  • Analyze, validate, and calibrate models to ensure accuracy, robustness, and alignment with business objectives
  • Evaluate alternative modeling approaches and solution methods to improve performance, scalability, and solution quality
  • Collaborate with software development, data engineering, and business teams to integrate optimization models into enterprise systems
  • Interpret and communicate analytical results to technical and non-technical stakeholders, providing actionable recommendations and insights
  • Develop and maintain clear technical documentation for models, methodologies, and system implementations
  • Monitor model performance in production and implement enhancements or corrections as business needs evolve
  • Stay current with advances in operations research methodologies and apply appropriate techniques to UPS use cases


Required Qualifications
  • Ph.D. in Operations Research or a closely related field
  • Experience in formulating and implementing mathematical optimization models
  • Familiarity with commercial optimization solvers such as Gurobi and/or CPLEX
  • Proficiency in object-oriented programming and development of production-quality analytical software
  • Ability to clearly document optimization models, assumptions, methodologies, and solution approaches


Preferred Qualifications
  • Familiarity with advanced decomposition and solution techniques, including:
    • Column generation
    • Benders decomposition
    • Dynamic programming
    • Lagrangian relaxation


Grade: 20H

Employee Type:
Permanent

Other Criteria:

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

The UPS Commitment to Diversity and Inclusion

UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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Learn more about United Parcel Service of America, Inc.
Industry
Transportation
* Ladders Estimates

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