FedEx

Ops Emerging Tech Developer

FedEx • $90K — $120K *
Plano, TX 75025In-Person
Enterprise Technology
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business Technology, or related field, or equivalent experience
  • 3+ years of experience in developing operational technology solutions, including automation or low-code
  • Proficient in programming/scripting languages like Python for building solutions and automations
  • Experience with AI/ML frameworks/services such as TensorFlow or cloud-based AI platforms
  • Extensive experience with Quickbase and/or RPA
  • Demonstrated business and financial acumen
  • Proven success in transformational program execution or major system upgrades
  • Ability to manage external vendors and lead cross-functional teams

Responsibilities

  • Lead the delivery of technology solutions from concept through implementation
  • Design and develop AI-enabled and rules-based solutions for operational challenges
  • Direct the technical development and maintenance of applications focusing on emerging technology
  • Research and experiment with new technologies for operational innovation
  • Manage projects defining future processes and identifying automation opportunities
  • Collaborate with partners and vendors to enhance customer experience and efficiency
  • Prepare and deliver executive-level presentations on project status and insights

Benefits

  • Hybrid position based in Plano, TX, requiring in-office attendance several times a week
  • Engagement with cutting-edge technology solutions in a dynamic operational environment
  • Opportunity to lead cross-functional initiatives impacting company efficiency
  • Proactive involvement in shaping operational strategies through technology
  • Access to a culture prioritizing continuous improvement and quality-driven management
Full Job Description
The Ops Emerging Technology Developer will research, plan, lead, develop, and implement solutions related to operational process efficiency, automation, and simplification through the use of emerging technology in support of FedEx Office Operations. This role provides technical system development, hands-on solution prototyping and configuration, tactical support within the business, as well as strategy and oversight for emerging technology such as automation platforms, low-code solutions (e.g. Quickbase), AI-enabled capabilities, RPA, and other technologies as needed. The Ops Emerging Technology Developer provides proactive direction, operational expertise and consultation with various stakeholders, including but not limited to third party vendors, departments through the Federal Express enterprise, and serve as a key liaison between Operations and technology partners to translate business use cases into practical, working solutions.

This is a hybrid position located in Plano, TX. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

  • Leads the end-to-end delivery of business-driven technology solutions, from initial concept through to implementation and user adoption.
  • Designs, develops, and deploys AI-enabled and rules-based solutions, including Machine Learning models, to address complex business and operational challenges.
  • Directs the hands-on technical development and maintenance of business applications and workflows, with a focus on emerging technology platforms as well as low-code platforms like Quickbase.
  • Researches, evaluates, and experiments with emerging technologies to identify opportunities for innovation and practical application within operations.
  • Manages process improvement projects to define future-state processes, simplify workflows, and identify automation opportunities.
  • Prioritizes and sequences development requirements and requests from business partners, internal users, and vendors across all related projects.
  • Collaborates with business partners and third-party vendors to develop solutions that improve customer experience and operational efficiency.
  • Defines project scope, goals, and deliverables, and is responsible for monitoring and controlling project and vendor support budgets.
  • Prepares and delivers executive-level presentations, using data to communicate project status, risks, and opportunities to senior leadership.
  • Effectively uses metrics to track project progress, identify issues, and drive data-informed decisions and improvements.
  • All other duties as needed or required


MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business Technology, or a related field, or equivalent experience
  • 3+ years of hands-on experience developing business or operational technology solutions, including automation, low-code, or applied analytics solutions
  • Proficiency in one or more programming or scripting languages (e.g., Python) sufficient to build and extend business solutions and automations
  • Experience with AI/ML or AI-enabled solutions, frameworks, or services (e.g., TensorFlow, PyTorch, Scikit-learn, or cloud-based AI platforms)
  • Experience with MS Office (Project, Excel, PowerPoint, Word, and Outlook)
  • Extensive experience with AI/ML, Quickbase and/or RPA required
  • Demonstrated business acumen and strong financial acumen
  • Demonstrated success in transformational program execution or major system upgrades
  • Ability to manage external Vendors and 3rd parties
  • Ability to lead cross-functional teams required
  • Ability to work in a time-sensitive environment, can make decisions when faced with minimal or contradictory data and can communicate across different audience levels
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

  • Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to work within the appropriate level of independence
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position


Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at FedEx, a company committed to growth, leadership, and innovation.
Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Transportation
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ
FDX
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at FedEx

More Enterprise Technology Jobs

Find similar Ops Emerging Tech Developer jobs:

NationwidePlano, TX