Operations Training Manager (OTM) - Texas

BJ's Restaurants

$90K — $100K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of restaurant/retail operations experience in leadership roles.
  • Experience in multi-unit restaurant operations, training, or leadership development.
  • Proven record in developing managers, trainers, and effective restaurant teams.
  • Capability to analyze performance trends and implement action plans.
  • Excellent communication, organization, and project management abilities.
  • Proficient in creating training materials and learning resources.
  • Must reside in or support the Texas region, with significant travel required.

Responsibilities

  • Partner with operational leaders to enhance training execution and restaurant performance in Texas.
  • Coach Restaurant Training Managers and teams to ensure high-quality training delivery.
  • Work with field leaders to design tailored training plans addressing specific restaurant needs.
  • Lead regional training workshops and support new restaurant openings.
  • Develop and maintain a pipeline of certified trainers and high-performing training restaurants.

Benefits

  • Competitive salary and bonus opportunities.
  • 401(k) with company match for future planning.
  • Comprehensive medical, dental, and vision insurance.
  • Free and discounted meals for employees.
  • Career growth and advancement opportunities available.
  • Financial wellness and life planning resources provided.
  • Employee discounts and lifestyle perks for a better work-life balance.
  • Collaborative culture that celebrates teamwork and victories.
Full Job Description
Overview

Responsibilities

What You'll Do
  • Partner with operational leaders to strengthen training execution and restaurant performance across your region (Texas).
  • Coach and support Restaurant Training Managers, MITs, and certified trainers to deliver consistent, high-quality training.
  • Partner with field leaders to create customized training plans that address restaurant-specific opportunities and drive measurable results.
  • Lead regional training workshops, support company initiatives, and help execute successful New Restaurant Openings.
  • Build and sustain a pipeline of certified trainers and high-performing training restaurants

Qualifications

How You'll Contribute
  • Serve as a trusted training and operations partner to VPOs, DOs/AVPs, and restaurant leaders.
  • Use observations, coaching, and performance data to identify gaps and implement targeted improvement plans.
  • Champion BJ's Gold Standard of Operational Excellence by ensuring consistent execution of training programs and operational standards throughout your region.
  • Create training resources and provide regular updates on progress, results, and opportunities.

What You'll Bring
  • 5-7 years of restaurant/retail operations experience with leadership roles and coaching others
  • Multi-unit restaurant operations, training, or leadership development experience.
  • Experience developing managers, trainers, and high-performing restaurant teams.
  • Ability to analyze performance trends and turn insights into action.
  • Excellent communication, organization, and project management skills.
  • Proficiency creating training materials, presentations, guides, and learning resources.
  • Must reside in, or be able to regularly support, the assigned region
  • Overnight travel is required. Must be able to travel approximately 50% of the time, as this is a field-based role with assignments as long as 14 days during a New Restaurant Opening

Salary Range

USD $90,000k - $100,000 plus bonus eligibility and comprehensive benefits.

This salary range reflects the anticipated compensation for this role. Final salary within the range will be determined based on factors such as geographic location, relevant experience, and other job-related qualifications.

Benefits that matter... Live your best life!
  • Competitive salary and bonus opportunities
  • 401(k) with company match to help you plan for the future
  • Comprehensive medical, dental, and vision benefits
  • Free and discounted meals
  • Career growth and advancement opportunities
  • Financial wellness and life planning resources
  • Employee discount program and additional lifestyle perks
  • A collaborative culture built on teamwork, service, and celebrating wins


If you thrive on developing people, improving performance, and partnering with leaders to drive results, this is your opportunity to make a lasting impact across an entire region. Apply today and help shape the future of talent and training at BJ's Restaurants.

This role follows a remote schedule. You must reside in the Texas market. You'll join us at our Restaurant Support Center in Huntington Beach as needed.

Pay Range

USD $90,000.00 - USD $100,000.00 /Yr.

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