Qualifications

• 5+ years of experience in hospitality or accommodations management, especially in large-scale environments
• Senior operational leadership experience overseeing multiple service streams
• Post-secondary education in business, hospitality, or a related field
• Strong financial skills in budgeting, forecasting, and revenue analysis
• Proficient in Microsoft Office and familiar with hospitality management systems
• Exhibits ownership, empathy, and responsiveness to customer and client needs
• Experience in fast-growing, complex environments and leading scaling teams

Responsibilities

• Lead and manage daily site operations with a focus on long-term performance
• Ensure high client and guest satisfaction through quality hospitality services
• Enforce standards for food quality, service cleanliness, and health & safety
• Oversee hiring, onboarding, and performance evaluations with HR
• Manage financial aspects including revenue forecasting and cost control
• Develop staffing plans based on client expectations and demand
• Act as primary client liaison ensuring operational accountability

Benefits

• Opportunity to manage and scale a growing workforce accommodations facility
• Be part of a company committed to operational excellence and safety
• Work in a high-performing, service-driven team environment
• Engagement with a diverse clientele in the hospitality sector
• Access to training and development for career advancement