Foot Locker

Operations Systems Engineer

Foot Locker$77K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Supply Chain, Industrial Engineering, or equivalent experience.
  • 2+ years experience with Manhattan WMOS preferred.
  • 2+ years experience with WES and WCS platforms, ideally including Fortna WES, Trew/TKO WES, Cirrus or Beumer WCS.
  • Advanced SQL and Microsoft SQL Server 2019 experience.
  • Excellent communication, leadership, reasoning, and cross-functional collaboration skills.
  • Ability to manage multiple complex initiatives with precision and attention to detail.
  • Demonstrated ownership mentality, strategic thinking, and ability to influence across all organizational levels.

Responsibilities

  • Develop and maintain expert-level knowledge of system functions and workflows.
  • Drive overall performance and configuration improvements across WMS, WES, and WCS platforms.
  • Analyze system behavior; identify opportunities for optimization and enhancements.
  • Participate in functional, integration, and user acceptance testing.
  • Design and maintain test scripts; validate end-to-end process integrity.
  • Support distribution center operations; diagnose complex issues across systems.
  • Lead cross-functional communication on initiatives and priorities.

Benefits

  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups
Full Job Description
Overview

The DC Operations Systems Engineer serves as a key leader responsible for ensuring the health, reliability, optimization, and life cycle management of warehouse technologies. This includes Manhattan WMOS, Warehouse Execution Systems (WES), and Warehouse Control Systems (WCS), along with operational configuration, system integration, troubleshooting, and continuous improvement initiatives.

This role blends hands-on system expertise with strategic leadership, supporting end-to-end distribution center operations. The ideal candidate excels in system configuration, root-cause analysis, cross-functional partnership, data-driven decision making, and vendor management-while acting as the subject matter expert (SME) for Manhattan WMOS.

Responsibilities

System Ownership and Optimization for WMOS Leadership
  • Develop and maintain expert-level knowledge of system functions, configuration options, operational workflows, and integration touchpoints.
  • Learn and understand WMOS configuration, including wave templates, allocation rules, batching logic, putaway/picking strategies and pack/ship flows.
  • Drive overall performance, configuration improvement, and stability across WMS, WES, and WCS platforms.
  • Analyze system behavior and operational workflows; identify opportunities for optimization, reconfiguration, or enhancement to increase throughput and reliability.
  • Work with GTS resources to provide details and examples of issues in support of incident ticket initiated by Operations teams.
  • Develop, maintain, and update Business Requirements Documents (BRDs) for new features or operational changes.

Testing, Integration & Maintenance
  • Participant in functional testing, integration testing and user acceptance testing (UAT).
  • Design and maintain test scripts, validating end-to-end process integrity across WMS-WES-WCS integrations.
  • Partner with vendors (e.g., Manhattan, Fortna, Trew/TKO, Beumer) to manage enhancements, monitor roadmaps, and resolve high-impact issues.
  • Maintain documentation on systems, integrations, infrastructure, and support procedures.

Production Support, Troubleshooting & RCA
  • Support for distribution center operations, diagnosing complex issues across WMOS, WES, and WCS.
  • Conduct root cause analyses (RCA) and define corrective actions (CA) for recurring issues.
  • Balance proactive system monitoring with rapid response to production incidents to ensure operational continuity.

Data, Analysis & Reporting
  • Write SQL queries to troubleshoot system behavior, generate analytics, and pull operational data.
  • Partner with data teams to develop and enhance dashboards
  • Perform analytics to support operational decisions, system enhancements, performance metrics, and cost/benefit evaluations.
  • Deliver ad hoc reporting and insights to Supply Chain leadership.

Cross-Functional Collaboration & Leadership
  • Lead communication across Engineering, Operations, IT/Global Technology Services, and vendor teams to ensure alignment on initiatives, statuses, and priorities.
  • Mentor and guide engineers, analysts, and operations teams in system usage, capabilities, and best practices.
  • Promote a culture of continuous improvement, innovation, data-driven decision making, and customer-centric operational support.
  • Drive process improvements using Lean principles and structured problem-solving methodologies.

Qualifications

  • Bachelor's degree in IT, Supply Chain, Industrial Engineering, or equivalent experience.
  • 2+ years experience with Manhattan WMOS preferred.
  • 2+ years experience with WES and WCS platforms, ideally including Fortna WES, Trew/TKO WES, Cirrus or Beumer WCS.
  • Advanced SQL and Microsoft SQL Server 2019 experience.
  • Excellent communication, leadership, reasoning, and cross-functional collaboration skills.
  • Ability to manage multiple complex initiatives with precision and attention to detail.
  • Demonstrated ownership mentality, strategic thinking, and ability to influence across all organizational levels.


Benefits

The annual base salary range is $77,000-120,000, this range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits:
  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups

About Foot Locker

Foot Locker, Inc. is a global retailer of shoes and apparel, operating 3,473 primarily mall-based stores in the United States, Canada, Europe, Australia and New Zealand as of February 1, 2014. The Company operates in two segments: Athletic Stores and Direct-to-Customers. The Athletic Stores segment is an athletic footwear and apparel retailers whose formats include Foot Locker, Lady Foot Locker, Kids Foot Locker, Champs Sports, Footaction, SIX:02, as well as the retail stores of Runners Point Group, including Runners Point, Sidestep and Run2. The Direct-to-Customers segment includes Footlocker.com, Inc. and other affiliates, including Eastbay, Inc., CCS, and Tredex, which sells to customers through Internet Websites, mobile devices, and catalogs.

Foot Locker Careers

Join the dynamic team at Foot Locker, a leading global retailer of athletically inspired shoes and apparel. At Foot Locker, we empower our employees with unmatched opportunities for career growth and leadership development in the retail industry. Work You’ll Do Become a part of Foot Locker’s vibrant culture by joining our diverse team. We are committed to innovation, leadership, and excellence in every aspect of our business. From sales to corporate functions, Foot Locker offers a variety of job opportunities that allow you to bring your passion and creativity to our team. Transform your career with Foot Locker, where we value diversity and are dedicated to fostering an inclusive environment. We believe that our team’s varied perspectives and experiences are crucial to our success. Lead with Confidence Step into a role that challenges you, fosters your professional growth, and puts you on the path to leadership. At Foot Locker, you’ll work alongside industry leaders and seasoned professionals who are eager to share their knowledge and experience. Work with a team that’s as passionate about the success of the company as they are about each individual’s career advancement. Foot Locker offers extensive training and development programs, including diversity training and leadership workshops, to help you reach your full potential. Innovative Opportunities Engage in work that matters with a company that’s at the forefront of the retail industry. Foot Locker is constantly innovating to meet the ever-changing needs of our customers and to stay ahead in a competitive market. Our employees enjoy a range of benefits that support their personal and professional lives, including health, dental, and vision insurance, employee discounts, and flexible working arrangements. Internship Programs Kickstart your career with a Foot Locker internship. Gain invaluable industry experience, develop your skills, and build your professional network. Our internships offer a real-world glimpse into how a major retail company operates, providing you with the tools needed to succeed in your future career. Join Our Team Explore the employment opportunities at Foot Locker and find the position that matches your skills and ambitions. We are always looking for curious, driven, and innovative team players who are ready to make an impact. Stay Connected Keep up to date with the latest company news, hiring events, and career tips by visiting our Foot Locker Careers page. Customize your job alerts to receive updates on positions that interest you the most. Apply Today Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s committed to your growth and success. Search Foot Locker jobs now and discover how you can contribute to our dynamic team. Foot Locker is not just a company; it’s a place where you can grow, innovate, and lead. We look forward to welcoming you to our team and helping you achieve your professional goals.
Learn more about Foot Locker
Size
16,555 employees
Market Cap
$3.3 billion
Industry
Net Income
$323 million
Founded
1974
5 Year Trend
+2.9%
Revenue
$7.5 billion
NASDAQ

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