About the jobIn this role, you'll be the go-to expert for driving operational consistency and enhancing service delivery across a defined area or division. You'll help develop tools, implement standards, and provide hands-on support that empowers frontline teams and elevates the customer experience.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $89250 - $115500
What's in it for you- Make a direct impact by helping teams adopt efficient, high-quality service practices.
- Shape and implement operational tools and communication that streamline processes and drive clarity.
- Collaborate with cross-functional leaders to bring strategic initiatives to life.
- Be a trusted advisor on service standards, redesign efforts, and procedural enhancements.
- Gain visibility and influence across diverse business units and locations.
- Play a key role in improving consistency and performance across operations.
- Join a culture that values innovation, collaboration, and continuous improvement.
What you'll bring - Operational expertise with a deep understanding of divisional or regional service models and standards.
- Proven skills to streamline communication and processes across multiple teams and functions.
- Experience supporting service redesign or process improvement initiatives in a complex operational environment.
- Collaborative mindset with a track record of building partnerships and influencing outcomes at multiple organizational levels.
- A solutions-driven approach with a passion for continuous improvement and frontline empowerment.
Requirements- Education Requirement: Bachelor's degree or equivalent experience
- Management Experience: 3 years
- Related Experience: 3 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
